doesn't show the navigator button

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5 years 5 months ago - 5 years 5 months ago #79356 by manson_soup
manson_soup created the topic: doesn't show the navigator button

I have created survery on LimeSurvey 1.92+. However Some of the questions doesn't show the navigator button ("Next" button, "exit/clear survey"), I can't finish the survey becasue I can't click next button in some page. this problem some show on question 4, 5 or 6. (please see the attachment) :(
I have checked the sources code and compare with the normal page, the problem page doesn't show this part of code:

How can I show the navigator button (Next button, exit/clear survey part)?

======================================================
<!-- PRESENT THE NAVIGATOR -->
<table class="navigator-table">
<tr>
<td class="save-all">
<input type='button' name='saveallbtn' value='Resume later' class='saveall' onclick="javascript:document.limesurvey.move.value = this.value;addHiddenField(document.getElementById('limesurvey'),'saveall',this.value);document.getElementById('limesurvey').submit();" disabled='disabled'/>
</td>
<td class="submit-buttons">
<input type="hidden" name="move" value="movenext" id="movenext" /><input class='submit' accesskey='p' type='button' onclick="javascript:document.limesurvey.move.value = 'moveprev'; $('#limesurvey').submit();" value=' << Previous ' name='move2' id='moveprevbtn' />
<input class='submit' type='submit' accesskey='n' onclick="javascript:document.limesurvey.move.value = 'movenext';" value=' Next >> ' name='move2' id='movenextbtn' />

</td>
<td class="clear-all">
<input type='button' name='clearallbtn' value='Exit and clear survey' class='clearall' onclick="if (confirm('Are you sure you want to clear all your responses?')) {
window.open(' facdent.hku.hk/survey/index.php?sid=99785&move=clearall&lang=en ', '_self')}" />
</td>
</tr>
</table>
<p style='text-align:center' class='error'>This survey is currently not active. You will not be able to save your responses.</p>
<input type='hidden' name='thisstep' value='1' id='thisstep' />
<input type='hidden' name='sid' value='99785' id='sid' />
<input type='hidden' name='start_time' value='1335348042' id='start_time' />
<input type='hidden' name='LEMpostKey' value='1669734605' id='LEMpostKey' />
</form>
</td>
</tr>
</table>
</div>


</body>
</html>
====================================================
Attachments:
Last Edit: 5 years 5 months ago by manson_soup.

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5 years 5 months ago #79387 by Mazi
Mazi replied the topic: doesn't show the navigator button
1. Do you use a customized template?

2. Can you post a link to an activated sample survey?

3. You can test if this is reproducable at the latest version by testing our online Demo which always runs the latest Limesurvey version.
Username: admin
Password: test
If you can reproduce the problem there please report back and post a link to the survey.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 5 months ago #79504 by manson_soup
manson_soup replied the topic: doesn't show the navigator button
Dear Mazi,
I use the default template and didn't edit the template.

I have import question group to survey on your testing site, it works normally. How come?

Then, I import the question group to the Windows Server 2008. It works too.

But it problem still there in my current sever.

Is it relate to server? My current server (apache 2.2, php 5.32, mysql 5.1). How can I check the problem?

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5 years 5 months ago #79508 by Mazi
Mazi replied the topic: doesn't show the navigator button
Please attach the survey here for testing and post a link to an activated sample survey so we can have a look at the details.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 5 months ago #79896 by manson_soup
manson_soup replied the topic: doesn't show the navigator button

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5 years 5 months ago #79900 by DenisChenu
DenisChenu replied the topic: doesn't show the navigator button
Hello,

Did you have access to the server log ?

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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5 years 5 months ago #79953 by manson_soup
manson_soup replied the topic: doesn't show the navigator button
PHP Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 177243 bytes) in /home/test/html/survey/classes/expressions/LimeExpressionManager.php on line 5352, referer: facdent.hku.hk/survey/index.php?sid=33714&lang=en

What should I do?

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5 years 5 months ago #79955 by manson_soup
manson_soup replied the topic: doesn't show the navigator button
I enlarge the amount of memory_limit from 16M to 64M. the navigator button can be shown again.
Thank you DenisChenu

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5 years 5 months ago #79972 by DenisChenu
DenisChenu replied the topic: doesn't show the navigator button

manson_soup wrote: Thank you DenisChenu

No problem ;), you find yourself :P

You're welcome :-)

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Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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