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User Returns to Deactivated Survey

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4 years 10 months ago #77473 by acp_tests
Just tried to see what would happen if a person tries to return to a survey that I've deactivated. I got a nasty SQL error about the table not existing.

1. Is there a way to give them a user-friendly message that "This survey is now closed" or something similar?

2. Is there a way to prevent people from starting a new survey but letting anyone who has previously saved partial results return and finish it?

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4 years 10 months ago #77565 by DenisChenu
Hello,

By default, user see a 'this survey doesn't exist'.

What is your version ?

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).

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4 years 10 months ago #77568 by acp_tests
I'm using LimeService. It's currently at 1.91+

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4 years 10 months ago #77570 by DenisChenu

acp_tests wrote: I'm using LimeService. It's currently at 1.91+

You have to contact LimeService support team :).

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).

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4 years 10 months ago - 4 years 10 months ago #78390 by acp_tests
Just to circle around, I did put in a ticket for this and they acknowledged it as a bug. They're working on fixing it.
Last Edit: 4 years 10 months ago by acp_tests.

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4 years 10 months ago #78673 by Mazi
In general it is always better to set an expiry date instead of de-activating a survey.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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4 years 9 months ago - 4 years 9 months ago #79210 by acp_tests
We're going to need to close these once we've received the required number of responses (150). We can't know when that will be.

In any case, would the response be different if it was deactivated vs. closed due to the date?

Can I just set the closed date to yesterday's date when I want to close them?
Last Edit: 4 years 9 months ago by acp_tests.

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4 years 9 months ago #79277 by Mazi
You can simply set the expiry date to yesterday's date and will still be able to acces all the data while no users will be able to take part at the survey anymore.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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4 years 9 months ago #79280 by acp_tests
Perfect. Thanks!

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4 years 9 months ago #79413 by Mazi

acp_tests wrote: Perfect. Thanks!

You're welcome :-)

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Best regards/Beste Grüße,
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(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
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