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TOPIC: ERROR: session has expired:

ERROR: session has expired: 4 years 8 months ago #69793

  • Jannet
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ERROR: session has expired: 4 years 8 months ago #69801

  • DenisChenu
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jvanbussel wrote:
pen(/home/surdatab/sessions/sess_79761cbfeb8f429a67b9b8cd5fe0ce51, O_RDWR) failed: No such file or directory (2) in Unknown on line 0
Oups, you have to create this directory too.

And maybe assign same user right permission than /home/surdatab/public_html :)
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ERROR: session has expired: 4 years 8 months ago #69806

  • Mazi
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Jannet wrote:
I too get this error message, but not all the time.

1. I do not have any problems in Firefox
2. In IE, Chrome and Safari (Windows) I do not have a problem if I go directly to the survey (= type the survey address in the address bar)
3. In IE, Chrome and Safari I do get the error message if I go to the survey through the link that I put on my website zinadvies.com/cms/penoscan, the link is under "Ga direct naar de scan"
Since the phpinfo.php looks fine I assume that this might be browser related. Maybe you are using a customized template with invalid HTML which causes problems and Firefox is better at dealing with it?!

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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ERROR: session has expired: 4 years 8 months ago #69809

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I use the vallendar template.

Just tried thebasic one, but same problem.
Last Edit: 4 years 8 months ago by Jannet. Reason: added comment
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ERROR: session has expired: 4 years 8 months ago #69811

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As I only get the problem when I open the survey with the link on my website, would that mean that the bad HTML could be in my website, and not in the survey?
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ERROR: session has expired: 4 years 8 months ago #69813

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I checked the HTML of my website, and got a clean bill of health from validator.w3.org/
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ERROR: session has expired: 4 years 8 months ago #69815

  • Jannet
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And I was able to update to the last build, but still the same problem.
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ERROR: session has expired: 4 years 8 months ago #69825

  • DenisChenu
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Did you have a session in your website, did the session savepath of the 2 application are the same ?

I don't understand, then i search.

Can you have access to the error log ?

Denis
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ERROR: session has expired: 4 years 8 months ago #69839

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As far as I know, I don't have a session on my website. But I guess it is something like that. Fortunately (?) the strange difference between Firefox and the other browsers is over since I was able to update to build 11378/9. Now I get the session has expired in ALL browsers.

I will check the error log and will check to see if there is a session on my website too.
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ERROR: session has expired: 4 years 8 months ago #69844

  • DenisChenu
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Just another idea ....

Can you post the result of this SQL instruction:
SELECT `stg_value` FROM `lime_settings_global` WHERE `stg_name` LIKE 'SessionName'
(best is to have phpmyadmin or pgmyadmin access)

:)
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Last Edit: 4 years 8 months ago by DenisChenu. Reason: code type=sql
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ERROR: session has expired: 4 years 8 months ago #69846

  • Mazi
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Do both links look the same? Do you have a link to your website for me?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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ERROR: session has expired: 4 years 8 months ago #69861

  • Jannet
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the website is www.zinadvies.com
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ERROR: session has expired: 4 years 7 months ago #69887

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Hi everyone. Thanks for thinking with me. I have fixed the problem. I guess it had to do with the way either Joomla or the template I am using on my website deals with links. I just put in the URL of the scan in my website, and now it is working just fine.
Before I had the URL linked to a word in the text, and apparently that passes on cookie information from my website to the window I opened the LS survey in. Does this make any sence?
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ERROR: session has expired: 4 years 7 months ago #70041

  • Mazi
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If the link is missing a parameter then such problems might show up.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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