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Comfort update fails step 3

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5 years 3 months ago #69466 by ricardo01
Hi guys,

trying to update my current version of Limesurvey (Version 1.91+ Build 11232), but it fails at step 3...this is the message I got..any help is much appreciated.

ricardo


ComfortUpdate step 3
Creating DB & file backup
Creating file backup...
File backup created: /srv/www/sites/nciia.org/public_html/surveys/l19/tmp/files-20111118214747-b2666a1c31ba39188d6bce64489e3f07.zip

Creating database backup...
Table 'nciia_nciia.lime_tokens_63163' doesn't exist:SHOW COLUMNS FROM nciia_NCIIA.lime_tokens_63163

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5 years 3 months ago #69503 by Mazi
What did you set as $databasename and $dbprefix in config.php?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 3 months ago #69529 by ricardo01
I set $databasename and $dbprefix in config.php a long time ago when I installed LS in the server. I hadn't had any problems updating it (using comfort update) until now. I haven't made any changes to the database...this leads me to believe that the error is not because of the way I set the database, but something else related to the update.

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5 years 3 months ago #69552 by Mazi
I'm asking because this part of the error message looks strange: "'nciia_nciia.lime_tokens_".
So it would help to post the settings I mentioned earlier to compare with the error message.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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