Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Error Message: Could not instantiate mail function.

  • Mazi
  • Mazi's Avatar
  • Offline
  • Official LimeSurvey Partner
  • Official LimeSurvey Partner
More
12 years 3 months ago #69653 by Mazi
This could only be a spelling issue I guess...

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
The topic has been locked.
More
12 years 3 months ago #69875 by Csaba
Hello,

I have almost the same problem. I set SMTP mailing, but I had the following error.

There were no eligible emails to send. This will be because none satisfied the criteria of:


having a valid email address
not having been sent an invitation already
having already completed the survey
having a token

How can I solve the problem?

Csaba
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
12 years 3 months ago #69883 by DenisChenu
Did you create the token ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The following user(s) said Thank You: chapmanm
The topic has been locked.
More
12 years 3 months ago #69886 by Csaba
Hi,

Yes.

1. My email settings:
Default site admin email: veszelszki.csaba@gmail.com
Administrator name: Csaba Veszelszki

Email method: SMTP
SMTP host: smtp.gmail.com:465
SMTP username: veszelszki.csaba@gmail.com
SMTP password: *********
SMTP SSL/TLS: TLS
SMTP debug mode: Always

Email batch size: 50

2. I try to send the email from a survey to defined tokens.

3. I run the Limesurvey on webserver.

4. I switched on the debug. I have no other error. Just that I already mentioned:

Sending invitations...
(Sending to Token IDs: 1)
Warning
There were no eligible emails to send. This will be because none satisfied the criteria of:


having a valid email address
not having been sent an invitation already
having already completed the survey
having a token

I hope it helps to you.

Best regards.

Csaba
The topic has been locked.
More
12 years 3 months ago #69950 by Csaba
Hi,

Do you have any idea what can be wrong in my email settings?

Best regards.

Csaba
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
12 years 3 months ago #69973 by DenisChenu

Shnoulle wrote: Did you create the token ?


Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
More
12 years 3 months ago #69980 by Csaba
The topic has been locked.
  • Mazi
  • Mazi's Avatar
  • Offline
  • Official LimeSurvey Partner
  • Official LimeSurvey Partner
More
12 years 3 months ago #70013 by Mazi
1. Which Limesurvey version do you use?

2. When adding a new admin user an email is send as well. Does that work fine?

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
The topic has been locked.
More
12 years 3 months ago #70031 by Csaba
I use Version 1.91+ Build 11379.

I add new user, but the email sending is not worked. I shows emails fail.
The topic has been locked.
  • Mazi
  • Mazi's Avatar
  • Offline
  • Official LimeSurvey Partner
  • Official LimeSurvey Partner
More
12 years 3 months ago #70057 by Mazi
Do you host Limesurvey on a server or on your local system?

Does switching to a different email method work for you?

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
The topic has been locked.
More
12 years 3 months ago #70072 by Csaba
On a webserver. Other methods also not work.
The topic has been locked.
  • Mazi
  • Mazi's Avatar
  • Offline
  • Official LimeSurvey Partner
  • Official LimeSurvey Partner
More
12 years 3 months ago #70092 by Mazi
Does emailing work for other web-applications?

Does your provider support email sending using SMTP at all?

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
The topic has been locked.

Lime-years ahead

Online-surveys for every purse and purpose