Error Message: Could not instantiate mail function.

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5 years 6 months ago #69179 by amritdeep
amritdeep replied the topic: Error Message: Could not instantiate mail function.
I am already using the version 1.91 + Build 11026

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5 years 6 months ago #69199 by Mazi
Mazi replied the topic: Error Message: Could not instantiate mail function.

amritdeep wrote: I am already using the version 1.91 + Build 11026

The latest version uses build 11434:
sourceforge.net/projects/limesurvey/file...rvey_stable/1.91%2B/


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 6 months ago #69580 by xamarshahx
xamarshahx replied the topic: Error Message: Could not instantiate mail function.
I upgraded to the newest version and now I get the same error. I have another instance of the LimeSurvey installed on the same server and it works fine. I use the default PHP Mailer and double checked all of my settings.

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5 years 6 months ago #69609 by Mazi
Mazi replied the topic: Error Message: Could not instantiate mail function.
If it is the same server, you use the same settings and everything else is similar too, then I can't say what might be wrong.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 6 months ago #69643 by xamarshahx
xamarshahx replied the topic: Error Message: Could not instantiate mail function.
Yeah, I just downgraded back to 1.90+ and it works (same as the other instance). Not sure what is going on.

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5 years 6 months ago #69653 by Mazi
Mazi replied the topic: Error Message: Could not instantiate mail function.
This could only be a spelling issue I guess...


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 5 months ago #69875 by Csaba
Csaba replied the topic: Error Message: Could not instantiate mail function.
Hello,

I have almost the same problem. I set SMTP mailing, but I had the following error.

There were no eligible emails to send. This will be because none satisfied the criteria of:


having a valid email address
not having been sent an invitation already
having already completed the survey
having a token

How can I solve the problem?

Csaba

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5 years 5 months ago #69883 by DenisChenu
DenisChenu replied the topic: Error Message: Could not instantiate mail function.
Did you create the token ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .
The following user(s) said Thank You: chapmanm

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5 years 5 months ago #69886 by Csaba
Csaba replied the topic: Error Message: Could not instantiate mail function.
Hi,

Yes.

1. My email settings:
Default site admin email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Administrator name: Csaba Veszelszki

Email method: SMTP
SMTP host: smtp.gmail.com:465
SMTP username: This email address is being protected from spambots. You need JavaScript enabled to view it.
SMTP password: *********
SMTP SSL/TLS: TLS
SMTP debug mode: Always

Email batch size: 50

2. I try to send the email from a survey to defined tokens.

3. I run the Limesurvey on webserver.

4. I switched on the debug. I have no other error. Just that I already mentioned:

Sending invitations...
(Sending to Token IDs: 1)
Warning
There were no eligible emails to send. This will be because none satisfied the criteria of:


having a valid email address
not having been sent an invitation already
having already completed the survey
having a token

I hope it helps to you.

Best regards.

Csaba

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5 years 5 months ago #69950 by Csaba
Csaba replied the topic: Error Message: Could not instantiate mail function.
Hi,

Do you have any idea what can be wrong in my email settings?

Best regards.

Csaba

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5 years 5 months ago #69973 by DenisChenu
DenisChenu replied the topic: Error Message: Could not instantiate mail function.

Shnoulle wrote: Did you create the token ?


Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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5 years 5 months ago #69980 by Csaba
Csaba replied the topic: Error Message: Could not instantiate mail function.
Yes.

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5 years 5 months ago #70013 by Mazi
Mazi replied the topic: Error Message: Could not instantiate mail function.
1. Which Limesurvey version do you use?

2. When adding a new admin user an email is send as well. Does that work fine?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 5 months ago #70031 by Csaba
Csaba replied the topic: Error Message: Could not instantiate mail function.
I use Version 1.91+ Build 11379.

I add new user, but the email sending is not worked. I shows emails fail.

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5 years 5 months ago #70057 by Mazi
Mazi replied the topic: Error Message: Could not instantiate mail function.
Do you host Limesurvey on a server or on your local system?

Does switching to a different email method work for you?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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