Check out the LimeSurvey source code on GitHub!
Welcome, Guest
Username: Password:

TOPIC: install.php ...blank page

install.php ...blank page 5 years 1 month ago #68008

  • powlean
  • powlean's Avatar
  • Offline
  • Fresh Lemon
  • Posts: 2
  • Karma: 0
Hi,
when trying install limesurvey load black page.

-OS Fedora 15 (2.6.40.6-0.fc15.i686)
-Apache 2.2
-Php 5.3.8 with mysql mbstring module loaded (phpinfo() work correct)
-upload_tmp_dir and session.save_path configured into php.ini
permission on /temp correct (777)

what is the problem ?

Thank you in advance
The administrator has disabled public write access.

install.php ...blank page 5 years 1 month ago #68011

  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • Moderator Lime
  • Posts: 9576
  • Thank you received: 1374
  • Karma: 390
Hello,

Did you have access to the server log.

See the apache error log for some syntax error in config.php.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (use private message).
The administrator has disabled public write access.

install.php ...blank page 5 years 1 month ago #68013

  • powlean
  • powlean's Avatar
  • Offline
  • Fresh Lemon
  • Posts: 2
  • Karma: 0
when load install.php page apache log this :

[Thu Oct 27 10:24:18 2011] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Thu Oct 27 10:24:18 2011] [notice] SSL FIPS mode disabled
[Thu Oct 27 10:24:18 2011] [warn] module php5_module is already loaded, skipping
[Thu Oct 27 10:24:18 2011] [notice] Digest: generating secret for digest authentication ...
[Thu Oct 27 10:24:18 2011] [notice] Digest: done
[Thu Oct 27 10:24:19 2011] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.
[Thu Oct 27 10:24:19 2011] [notice] mod_python: using mutex_directory /tmp
[Thu Oct 27 10:24:19 2011] [notice] SSL FIPS mode disabled
[Thu Oct 27 10:24:19 2011] [notice] Apache/2.2.21 (Unix) DAV/2 PHP/5.3.8 mod_python/3.3.1 Python/2.7.1 mod_ssl/2.2.21 OpenSSL/1.0.0e-fips mod_perl/2.0.4 Perl/v5.12.4 configured -- resuming normal operations
[Thu Oct 27 10:24:22 2011] [error] [client ::1] File does not exist: /var/www/html/favicon.ico
[Thu Oct 27 10:24:22 2011] [error] [client ::1] File does not exist: /var/www/html/favicon.ico
The administrator has disabled public write access.

install.php ...blank page 5 years 1 month ago #68018

  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • Moderator Lime
  • Posts: 9576
  • Thank you received: 1374
  • Karma: 390
It seems you don't have php error log.

Can you post your config.php ( without the password ) ?
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (use private message).
The administrator has disabled public write access.

install.php ...blank page 5 years 1 month ago #68022

  • Mazi
  • Mazi's Avatar
  • Offline
  • LimeSurvey Team
  • Posts: 6029
  • Thank you received: 373
  • Karma: 260
If this error "[Thu Oct 27 10:24:22 2011] [error] [client ::1] File does not exist: /var/www/html/favicon.ico" is caused when trying to call Limesurvey then I guess there is a wrong path setting.
What URL do you call to run the installer?
What did you set as $rooturl in config.php?
Is there any htaccess file which might cause redirects?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"
The administrator has disabled public write access.
Time to create page: 0.545 seconds
Imprint                   Privacy policy         General Terms & Conditions         Revocation information and revocation form