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TOPIC: Problem with encoding ona admin pages

Problem with encoding ona admin pages 4 years 6 months ago #67868

  • sp00ky
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Hello!

After upgrading to 11232 I have noticed that letter "ą" is not displayed properly. It is displayed properly on survey pages, on "editsurveylocalesettings" and CKEditor... but on /admin/admin.php?sid=XXXX in welcome message section it is not displayed correctly eg. "metod�" instead of "metodą".
It looks allright at mysql database, other labels at this very same page looks allright in polish too eg. Hints section: "Adresy IP będą rejestrowane" (IP Addresses will be logged) in polish language. So it doesnt't seem to be view encoding problem with browser...

This tekst was displayed properly at previous version - this is old survey.

FF 70.1: metod�
IE8: metod�

I didn't change anything on my db and/or application server. Just updated to 11232 form previous version.

Any ideas?
Last Edit: 4 years 6 months ago by sp00ky.
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Problem with encoding ona admin pages 4 years 6 months ago #67870

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Creating new survey causes this same error!
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Problem with encoding ona admin pages 4 years 6 months ago #67871

  • Mazi
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You can test if this is rerpoducable at our online Demo at Demo.limesurvey.org/admin(external link) which always runs the latest Limesurvey version.
Username: admin
Password: test
If you can reproduce the problem there please report back

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Problem with encoding ona admin pages 4 years 6 months ago #67875

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It works - I can't reproduce it here :/
I've just made clean install, but the problem remains :((((
Last Edit: 4 years 6 months ago by sp00ky.
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Problem with encoding ona admin pages 4 years 6 months ago #67883

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I have downgraded to 11110 and now everything works fine. ą=ą :)
I think that something is wrong with this bulid... Maybe it needs some db upgrades?

I'm curious about other "polish" upgrades...
Last Edit: 4 years 6 months ago by sp00ky.
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Problem with encoding ona admin pages 4 years 6 months ago #67894

  • Mazi
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This is a really weird behavior. Sinc eit works fine at our Demo I suppose that it is somehow server setting related.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Problem with encoding ona admin pages 4 years 6 months ago #67897

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OK, I'll try this:
1. Install 11232 with new DB.
2. Create a survey with "ą" :)
3. Check if everything is OK.

and.
1. Install 11110 with new DB.
2. Create a survey with "ą" :)
3. Upgrade to 11232.
4. Check if everything is OK with previously created survey.
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Problem with encoding ona admin pages 4 years 6 months ago #67906

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It doesn't work in both cases. It only works with build older then 11232.

Mazi, why do you think that is related with server settings? It works with build 11110.
Maybe build 11232 doesn't work properly with Win2003, Apache/2.2.11 (Win32) PHP/5.2.9-2 and mysql 5.0.51a?

I'm gonna to find out what had changed since 11110.
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Problem with encoding ona admin pages 4 years 6 months ago #67911

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Can you attach a simple sample survey for testing so I can have a look on my test server?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Problem with encoding ona admin pages 4 years 6 months ago #67933

  • barbapapa
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Hello,
I have the same problem after last upgrade. It is the second time. The first problem of that type was after one of summer upgrades, but next upgrade corrected it.
The problem is also with "eated" ą in downloaded results of previously done surveys. The letter ą is not visible on results page either.
Enclosed is a Demo survey. Link to that survey is:
www.bew.edu.pl/a/index.php?sid=44919&lang=pl
You can see results page after three simple screens - first link. There are no ą in questions.
Best regards
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Problem with encoding ona admin pages 4 years 6 months ago #67937

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barbapapa thanks for info. Now I know that is not only my server configuration :) I tried to investigate what was changed since 11232, but it is difficult for not programmer person...

The only thing what I can do is wait... Maybe other people also report problems with this letter or other... or this problem won't apper in new build.

barbapapa what's your server configuration? Win? Linux? apache? mysql? mssql?
Last Edit: 4 years 6 months ago by sp00ky.
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Problem with encoding ona admin pages 4 years 6 months ago #67941

  • Mazi
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barbapapa wrote:
Hello,
I have the same problem after last upgrade. It is the second time. The first problem of that type was after one of summer upgrades, but next upgrade corrected it.
The problem is also with "eated" ą in downloaded results of previously done surveys. The letter ą is not visible on results page either.
Please open a ticket at the bugtracker and...
  1. Give as much information as possible
  2. Attach your survey. You can mark your ticket "private" so that only the developers will be able to take a look at it.
  3. Provide step-by-step instructions how to reproduce the problem.
  4. If possible/helpful please provide screenshots

Afterwards please post the link to the bugtracker so we can follow the progress.

Thanks!

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Problem with encoding ona admin pages 4 years 6 months ago #67945

  • barbapapa
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Ok Mazi, thank you. I'll past everything from above to Bugtracker.
My server works under Linux with MySQL 5.1.44.

_________

Reported: bugs.limesurvey.org/view.php?id=5532

I'll keep my fingers crossed, I suppose that sp00ky will do the same :)
Last Edit: 4 years 6 months ago by barbapapa.
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Problem with encoding ona admin pages 4 years 6 months ago #67948

  • Mazi
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Thanks. Please post the link to the ticket here afterwards.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Problem with encoding ona admin pages 4 years 6 months ago #67951

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barbapapa, thanks for reporting bug.
I think it will be difficult for the developer, because this can not be replicated on the test server :( ...but I keep my finger crossed too :)

Dzięki!
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