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TOPIC: Email notification bug

Email notification bug 4 years 3 months ago #67634

  • miradoro
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hi

i receive the both admin notifications: standard and detailed but participant did not receive the email?

is there anything i am missing to set up?
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Email notification bug 4 years 3 months ago #67637

  • miradoro
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I created a text field asking for participant's email...can parcipants receive an email at the end of the survey?
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Email notification bug 4 years 3 months ago #67638

  • miradoro
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my textfield has code:beneo5
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Email notification bug 4 years 3 months ago #67640

  • miradoro
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i also have
Survey Beneo (ID:36796)
Question group Beneo Survey (ID:1)
Question Whats your email? (ID:5)

Can i place {INSERTANS:36796X1X5} on CC when sending a notification?
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Email notification bug 4 years 3 months ago #67641

  • miradoro
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I just tried it ...and i get this message


Email could not be sent. Reason: SMTP Error: The following recipients failed: This email address is being protected from spambots. You need JavaScript enabled to view it.
SMTP server error: 5.7.1 Unable to relay for This email address is being protected from spambots. You need JavaScript enabled to view it.
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Email notification bug 4 years 3 months ago #67642

  • Mazi
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Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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The following user(s) said Thank You: miradoro

Email notification bug 4 years 3 months ago #67644

  • miradoro
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Is there a way to email {ANSWERTABLE} to {INSERTANS:36796X1X5} ???

Please advice
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Email notification bug 4 years 3 months ago #67647

  • miradoro
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I get an error when i use a different @email.com from admin setup

Email could not be sent. Reason: SMTP Error: The following recipients failed: This email address is being protected from spambots. You need JavaScript enabled to view it.
SMTP server error: 5.7.1 Unable to relay for This email address is being protected from spambots. You need JavaScript enabled to view it.
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Email notification bug 4 years 3 months ago #67648

  • Mazi
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1. You can't add the answertable.

2. This is probably a serrver configuration setting. Check your SMTP settings or switch to a different email method. There is more information about emalailing at this forum.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Email notification bug 4 years 3 months ago #67651

  • miradoro
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is it possible to set email noticifications so:

1) SMTP Admin gets and email
2) {INSERTANS:36796X1X5} gets CC on emails?
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Email notification bug 4 years 3 months ago #67652

  • miradoro
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So
i need to change my Email method to send to multiple receipts under public and/or private domains?
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Email notification bug 4 years 3 months ago #67665

  • DenisChenu
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miradoro wrote:
I just tried it ...and i get this message


Email could not be sent. Reason: SMTP Error: The following recipients failed: This email address is being protected from spambots. You need JavaScript enabled to view it.
SMTP server error: 5.7.1 Unable to relay for This email address is being protected from spambots. You need JavaScript enabled to view it.
I think you have an error on your smtp server.

LimeSurvey can only use one SMTP method.

Denis
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Email notification bug 4 years 3 months ago #67670

  • Mazi
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This "should" be possible be entering both at the according survey setting, using "," or ";" (I don't remember the details) as a separator.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Email notification bug 4 years 3 months ago #67684

  • miradoro
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i got it working

i use the INSERTANS{} and php mail...php mail allows to send to multiple domains

when i was using SMTP i could only receive under 1 domain
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Email notification bug 4 years 3 months ago #67772

  • Mazi
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miradoro wrote:
when i was using SMTP i could only receive under 1 domain
Please test if the problem still exists at the latest release. If so please open a ticket at the bugtracker and...
  1. Give as much information as possible
  2. Attach your survey. You can mark your ticket "private" so that only the developers will be able to take a look at it.
  3. Provide step-by-step instructions how to reproduce the problem.
  4. If possible/helpful please provide screenshots

Afterwards please post the link to the bugtracker so we can follow the progress.

Thanks!

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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