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Error on update check with PHP 5.3.8

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5 years 3 months ago #67388 by Usapuka
Hi,
I updated the PHP version of my site from 5.2.17 to 5.3.8 and in the "Overview & Update" I am receiving this error message:



If I go back to PHP version 5.2.17 there is no problem.
I have to report the error elsewhere, or here is right?

Thank you, regards,
Gabriel
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5 years 3 months ago #67398 by DenisChenu
I think of a php protection maybe.

I have PHP Version 5.3.3-7+squeeze3 and no problem.

Did you have access of the error log of the server ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).

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5 years 3 months ago #67401 by Mazi
If there is no additional security module causing such problems, please open a ticket at the bugtracker and...
  1. Give as much information as possible
  2. Provide step-by-step instructions how to reproduce the problem.
  3. If possible/helpful please provide screenshots

Afterwards please post the link to the bugtracker so we can follow the progress.

Thanks!


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 3 months ago #67419 by Usapuka
Hi Shnoulle,

Thank you for your answer. Here I send the error log I found.

Thanks
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5 years 3 months ago #67423 by Mazi
Please check the configuration of the "mod_reqrite" module, it seems to cause the problem.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 3 months ago #67437 by DenisChenu
And you can deactivate rewriting for ls, but it strange if rewriting cause this ... ( in config.php ).

And it's difficult to reproduce cause we don't have time to install php5.8 ;)

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I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).

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5 years 3 months ago #67459 by Usapuka
Mazi and Shnoulle,

Thank you for your answer, but I don't understand what to do (Sorry for my ignorance, I am not an expert in PHP):
  1. I don't know how and were to "check the configuration of the "mod_reqrite" module"
  2. In config.php I don't find "rewriting"
Thank you, best.

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5 years 3 months ago #67462 by DenisChenu
Try:

$modrewrite = 0;


in config.php

If this aren't good , i think Mazi are right: post a bug report.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).

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5 years 3 months ago #67466 by Mazi
I'm no server expert either. I just noticed that such a module seems to be installed and seems to cause problems. Please ask Google for the configuration details or how to disable it.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 3 months ago #67469 by Usapuka
Thanks Mazi,
I asked to my hosting provider and they tell me that it is an error of the Apache and it is not related to the Update error...I put a ticket.

Best, Gabriel

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5 years 3 months ago #67470 by Mazi
Please post the link here afterwards. Thanks!


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 3 months ago #67472 by Usapuka

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5 years 2 months ago #67495 by Mazi
Problem solved, it was a server setting issue, no Limesurvey bug.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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