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Admin loop issue

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5 years 4 months ago #67577 by miradoro
So, what could be causing the issue?

what files should i check?

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5 years 4 months ago #67581 by Mazi

miradoro wrote: So, what could be causing the issue?

what files should i check?

How about answering some basic questions up front?
www.limesurvey.org/forum/installation-a-...-issue?lang=en#66967


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 4 months ago #67584 by miradoro
im running a linux server, php5
lastest limesurvey version

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5 years 4 months ago #67591 by Mazi
What is the problem in detail? Being logged out at admin screen?
1. Which webserver do you use?

2. Please upload a phpinfo file so we can take a look at your server configuration. Just put the following code into a file named phpinfo.php and upload it to your webserver:
< ?php phpinfo(); ? >
(Delete the spaces next to </> when copying the code.)
After uploading please post the link to the file.

3. Please switch on debug mode by adding the following line to your config.php file:
$debug = '1';

Are there any additional errors reported on top of the page?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 4 months ago #67594 by miradoro

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5 years 4 months ago - 5 years 4 months ago #67598 by Mazi
Please check if the spelling (capital letters) of session.save_path: /vservers/bfmarketingc/htdocs/TEMP is correct.

Same for the folder you placed Limesurvey at (BF-3076-Survey) and the $rooturl setting in config.php. I recommend to always use lower case folder names and underscores ("_") instead of ("-") because some servers have problems with this.

Also have a look at docs.limesurvey.org/Installation+FAQ&str...tions+for+LimeSurvey


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"
Last Edit: 5 years 4 months ago by Mazi.

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5 years 4 months ago #67602 by miradoro
sorry for the dummy question
where do i check the session.save_path ?

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5 years 4 months ago #67604 by miradoro
look at this error
www.bfmarketing.com/BF_3076_Survey/

i changed BF-3076-Survey to BF_3076_Survey and i have errors on my page now

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5 years 4 months ago #67605 by miradoro
mmmm i created TEMP folder and error is gone

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5 years 4 months ago #67606 by miradoro
and now i can log in as admin...the site does not kick me out anymore

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5 years 4 months ago #67616 by Mazi
You're welcome!

If our hints have been helpful and you enjoy limesurvey please consider a donation to the team .
We do all this in our free time and you don't have to pay a penny for this software.

Without your help we can't keep this project alive.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 4 months ago #67619 by miradoro
thank you guys !
i will be giving you a donation...let me test my working survey panel first :)

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5 years 4 months ago #67622 by Mazi
Thanks!


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 4 months ago #67628 by miradoro
Mazi,

can u check this new error i posted at
www.limesurvey.org/en/forum/installation...ed-memory-size#67627

thanks in advance

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5 years 4 months ago #67632 by Jim67
To: Mazi and all others..

Your hints (and your time), helpful or not, deserve much more than a donation...
I will be giving you a donation soon.;)
Many many thanks again

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