Check out the LimeSurvey source code on GitHub!

Could not open temporary directory

More
5 years 3 months ago - 5 years 3 months ago #66055 by TomPG
I installed limesurvey and everything seems to work fine. However, every now and than i get an error message: Could not open temporary directory.

In the forums this problem is mentioned, i should make a directory called tmp.
Unfortunately the server does not allow me to make a new directory called tmp

does anyone have a suggestion?
kind regards
Last Edit: 5 years 3 months ago by TomPG.

Please Log in to join the conversation.

More
5 years 3 months ago #66056 by TomPG
for a good understanding, i can make all kinds of directories, only if i name them tmp or upload it does not work. And these are the directories that seem to be missing

Please Log in to join the conversation.

More
5 years 3 months ago #66058 by c_schmitz
Hi

I guess you are using the wrong hosting then. The directories /tmp and /upload in the LimeSurvey directory are mandatory.

You should try out LimeService www.limeservice.com - our official hosting service.

Best regards

Carsten Schmitz
LimeSurvey project leader

Please Log in to join the conversation.

More
5 years 3 months ago #66071 by Mazi

TomPG wrote: I installed limesurvey and everything seems to work fine. However, every now and than i get an error message: Could not open temporary directory.

In the forums this problem is mentioned, i should make a directory called tmp.
Unfortunately the server does not allow me to make a new directory called tmp

does anyone have a suggestion?
kind regards

The solution is not to create the /tmp folder. It should already exist at the Limesurvey package. All you need to do is make the /tmp and the /uploads folder (and all subfolders) writeable.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

Please Log in to join the conversation.

More
5 years 3 months ago #66083 by TomPG
Thanks, this solved the problem. No more errors.

Please Log in to join the conversation.

More
5 years 3 months ago #66115 by Mazi

TomPG wrote: Thanks, this solved the problem. No more errors.

You're welcome!

If our hints have been helpful and you enjoy limesurvey please consider a donation to the team .
We do all this in our free time and you don't have to pay a penny for this software.

Without your help we can't keep this project alive.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

Please Log in to join the conversation.

Imprint                   Privacy policy         General Terms & Conditions         Revocation information and revocation form