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TOPIC: Update problem - no email notifications (from 1.91 Build 10089)

Update problem - no email notifications (from 1.91 Build 10089) 5 years 2 months ago #61748

  • ngeorgiev
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Hello,

I updated my survey trough the Comfort Updater to the last version. It all seemed to work (all was green). At the end two things I noticed:

1) At the bottom of the website there was still written the old version "Version 1.91 Build 10089". This is okay, as far as it does not affect functionality.

2) I am not receiving any more email notifications when people send the survey data! All emails for this are/were setup up. Do you have any idea how to find out where may be the problem? If I cannot fix it, then I have to install separately the new version of the Limesurvey.

Thank you,
Nikolay
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Update problem - no email notifications (from 1.91 Build 10089) 5 years 2 months ago #61753

  • Ben_V
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Hello,

I don't know exactly why but if you restore the default texts for the emails (there is a button) it will probably fix your email notification problem....Try it !

Ben
Benoît

EM Variables => bit.ly/1TKQyNu | EM Roadmap => bit.ly/1UTrOB4
All LS releases => bit.ly/1VMuTDu | 2.06lts => bit.ly/1Qv44A1
Demo surveys => bit.ly/20NW9V8 (already included in /docs/demosurveys)
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Update problem - no email notifications (from 1.91 Build 10089) 5 years 2 months ago #61754

  • ngeorgiev
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Hi Ben,

Thank you a lot!

Indeed my email templates were empty, so I pressed "use default" and it worked out!
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