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Emails do not go out

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5 years 7 months ago #61275 by jjmontgo
Hi:

I have been trying to use a recent install of Limesurvey and I'm having some issues.

After signing up for the survey, the email with the URL to click on does not go out.

From the admin area, sending the reminder email does not work.

Does the system use the PHP mail() function? The files are so long that I can't find what I need to find?

Thanks if you can help!

(On another note, I couldn't login to the forum in Firefox 3 -- submit the login form and nothing happens?)

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5 years 7 months ago #61278 by holch
"Does the system use the PHP mail() function?"

This depends if you told him so or not. It is up to you to configure the sending of the emails. It can either use the PHP mail() function, if correctly configured on the server, or a SMTP server. I think a good configured SMTP server is the best solution, because you probably will have less problems with spam. But I am not an expert on this.

Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Workarounds
The following user(s) said Thank You: jjmontgo

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5 years 7 months ago #61283 by jjmontgo
Thanks for your fast reply.

The reason the emails wouldn't go out is because I put two email addresses in for the bounceback address, separated by commas.

The mail() function returned true for success, but secretly failed.

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