Check out the LimeSurvey source code on GitHub!
Welcome, Guest
Username: Password:

TOPIC: Two different confirmation emails per completed Survey - only want one

Two different confirmation emails per completed Survey - only want one 5 years 8 months ago #58821

  • shorshe
  • shorshe's Avatar
  • Offline
  • Fresh Lemon
  • Posts: 15
  • Thank you received: 1
  • Karma: 0
Hi limesurveyors!

I'm running Version 1.90+ Build 9642 of Limesurvey. I importet a survey from an older Version (1.87+ Build 8518).

I configured this survey to send a detailed Mail to the admin whenever a survey is completed. Now I'm getting two Mails per completed survey (German):
  • Absendebest├Ątigung einer Umfrage
  • Antwort Absendung f├╝r Umfrage ...

I just want to get one Mail per completet survey. I can't figure out why I get two.
Any Ideas how to solve this?

Thanks!
The administrator has disabled public write access.

Two different confirmation emails per completed Survey - only want one 5 years 8 months ago #58831

  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • Moderator Lime
  • Posts: 9586
  • Thank you received: 1375
  • Karma: 390
Hello,

not sure , but maybe you can have a look at surveysetting / Notification & data management

If you have something in Email responses to: , i think there are a difference between the version with this setting.

:)
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (use private message).
Last Edit: 5 years 8 months ago by DenisChenu. Reason: some strong
The administrator has disabled public write access.

Two different confirmation emails per completed Survey - only want one 5 years 8 months ago #58836

  • shorshe
  • shorshe's Avatar
  • Offline
  • Fresh Lemon
  • Posts: 15
  • Thank you received: 1
  • Karma: 0
In notification/Data Management is a dropdown from wich I can chose only one option.
LS seems to have two option checked internally IMHO.

--- edit ---

notification is set to "1" in the database table "surveys" .

---- edit 2 ---
I have email responses to filled out AND send email to admin activated. When i disable send "email to admin" no email is sent at all.
Last Edit: 5 years 8 months ago by shorshe.
The administrator has disabled public write access.

Two different confirmation emails per completed Survey - only want one 5 years 8 months ago #58844

  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • Moderator Lime
  • Posts: 9586
  • Thank you received: 1375
  • Karma: 390
shorshe wrote:
I have email responses to filled out AND send email to admin activated. When i disable send "email to admin" no email is sent at all.
If you remove the email in Email responses to: ?
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (use private message).
The administrator has disabled public write access.
The following user(s) said Thank You: shorshe

Aw: Re: Two different confirmation emails per completed Survey - only want one 5 years 8 months ago #58856

  • shorshe
  • shorshe's Avatar
  • Offline
  • Fresh Lemon
  • Posts: 15
  • Thank you received: 1
  • Karma: 0
Thanks alot!

This did the trick.

Could it be the case that this button would be better labeled as "Addidional E-Mail responses to:"
The administrator has disabled public write access.
Time to create page: 0.433 seconds
Imprint                   Privacy policy         General Terms & Conditions         Revocation information and revocation form