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Cannot Exporrt to CSV - 1.90 Version

6 years 2 weeks ago #56191 by Mike1985
Has anyone else had problems exporting the results of a survey to a CSV file? Nothing happens, it slows my machine right down and eventually I had to just force a re-boot. If you have had problems, what did you do to resolve it?

I upgraded from version 1.87 a couple of weeks ago and I've had SO much hassle with it. Is it worth me deleting everything and just starting again???


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6 years 2 weeks ago #56210 by Mazi
1. What kind of problems did occur when updating to 1.90? Have there been any error messages?

2. When exporting data, does it matter if the survey is huge or does the same problem occur with small surveys?

3. Please switch on debug mode by adding the following line to your config.php file:
$debug = '1';

Are there any additional errors reported on top of the page?

4. Are there any hints at the server's error log?

5. Is a file created at /tmp during the export process?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)'"

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