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TOPIC: Error in survey rights after installation

Error in survey rights after installation 5 years 1 month ago #54103

I want to let you know that it seems that the survey security rights are nowhere to be found. This is happening after I did the latest LimeSurvey update. Is it a bug? :)
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Error in survey rights after installation 5 years 1 month ago #54106

UPDATE: It works when I change the language configuration, English. But not for the Spanish one, the one I use.
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Error in survey rights after installation 5 years 1 month ago #54107

UPDATE 2: It does work for Spanish. The problem is that the entire security rightts options are not well placed.

When I click to establish security reasons, it shows all options to the far right of the screen...
Last Edit: 5 years 1 month ago by maulberto33.
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Error in survey rights after installation 5 years 1 month ago #54108

See image.
Last Edit: 5 years 1 month ago by maulberto33.
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Error in survey rights after installation 5 years 1 month ago #54109

  • holch
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Looks like something went wrong with the update. How did you update? Manually or via the comfort update option?
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
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Error in survey rights after installation 5 years 1 month ago #54112

I did it the automatic way (following steps).

Plus, I think I noticed error even before the update...
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Error in survey rights after installation 5 years 1 month ago #54139

  • Mazi
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Maybe the admin CSS file was updated and you are loading an outdated one from cache?
Please clear your browser cache and reload the whole page (Firefox: F5 key). Does that solve the problem?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Error in survey rights after installation 5 years 1 month ago #54174

maulberto33 wrote:
I did it the automatic way (following steps).

Plus, I think I noticed error even before the update...
I´m sorry, it hasn´t corrected...

Also, let me tell you that that error doesn´t show using Microsoft Internet Explorer... But it shows again when using Mozilla...
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Error in survey rights after installation 5 years 1 month ago #54175

  • holch
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Did you maybe switch off JavaScript in Firefox?
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
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Error in survey rights after installation 5 years 1 month ago #54176

  • Mazi
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I still guess that it might be caused by a CSS file from Cache in Firefox.

What happens if you use a different PC with Firefox?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Error in survey rights after installation 5 years 1 month ago #54188

Mazi wrote:
I still guess that it might be caused by a CSS file from Cache in Firefox.

What happens if you use a different PC with Firefox?
I erased Firefox cache and other and the error still shows... weird...
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Error in survey rights after installation 5 years 1 month ago #54191

  • holch
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Well, if Javascript is working on your computer and the cache was cleared, I can just imagine that some files were not uploaded during the update. I did not have any trouble after updating and so far you are the only one that complained, so I assume that it is not a general problem of the update, but of your specific installation.

Thus I would recommend to upload the files of the newest version per FTP and see what happens.
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
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Error in survey rights after installation 5 years 1 month ago #54197

  • Mazi
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When uploading files, please use the binary mode.

Can you attach your adminstyle.css from styles/default/adminstyle.css

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Error in survey rights after installation 5 years 1 month ago #54201

Mazi wrote:
When uploading files, please use the binary mode.
Dont know what you are talking about...
Can you attach your adminstyle.css from styles/default/adminstyle.css
Dont know how to do that...
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Error in survey rights after installation 5 years 1 month ago #54212

  • Mazi
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I think our hosting service at www.LimeService.com might be a good alternative for you. Just have a look.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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