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TOPIC: Invitations never arrive

Invitations never arrive 5 years 1 month ago #54239

  • holch
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  • LimeSurvey Team
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Did you test the version via SMTP? It is not too hard. If you have an email server, you just need to put in your account details and it will send via SMTP.

At the moment it is difficult to help, without having access to your server. Who is administering your web server? This person should be the best one to help. Because this seems to be more a server configuration issue, than a Limesurvey issue. However, without know your environment, even this can just be a good guess.
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
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Invitations never arrive 5 years 1 month ago #54245

  • Oredayo
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Hi Holch,

Yes, I tested with the smtp and I got the same problem. Emails sent but not arrived.

OK i will contact with them and keep in touch with you.
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Invitations never arrive 5 years 1 month ago #54254

  • Mazi
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If there are no errors reporting when using SMTP and having SMTP debug mode enabled, there is no problem with your Limesurvey system but with your server.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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