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Problems to login as admin

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6 years 3 months ago #52669 by arne
I am now getting the following message at the top of the page:

Warning: session_regenerate_id() [function.session-regenerate-id]: Cannot regenerate session id - headers already sent in /mounted-storage/home56b/sub009/sc30889-YLYC/sinthubertusbeselare.be/poll/admin/usercontrol.php on line 133



Everytime I want to login I get re-directed back to the login page.

Can anyone help?

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6 years 2 months ago #52818 by Mazi
arne wrote:

]
Everytime I want to login I get re-directed back to the login page.

Can anyone help?

Sounds like this problem: docs.limesurvey.org/tiki-index.php?page=..._you_to_login_screen


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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6 years 2 months ago #52859 by sebnantes
hello,
i have the same problems with IIS, do you find a issue ?
I checked this list :
1.Update upload_tmp_dir and session.save_path in php.ini
2.Create the configured session and upload directories
3.IIS: Assigned permission to create and modify to IIS guest user account
4.Apache: Make sure your webserver has permissions to write into the configured directory
5.Check if the variable "session.use_cookies" in php.ini is set to 1.
6.Check the variable "session.auto_start" in php.ini. If it is set to 1, change it to 0.

all is ok but impossible to connect as admin !!!
thank

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6 years 2 months ago #52877 by Mazi
Please upload a phpinfo file so we can take a look at your server configuration. Just put the following code into a file named phpinfo.php and upload it to your webserver:
< ?php phpinfo(); ? >
(Delete the spaces next to </> when copying the code.)
After uploading please post the link to the file.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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6 years 2 months ago #54111 by mgspielman
I'm having the same issue. Survey is working, but I can't login into admin. Here's my phpinfo:

http://www.abort73.com/phpinfo.php

Please advise.

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6 years 2 months ago #54138 by Mazi
File not found, mgspielman?!


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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6 years 2 months ago #54158 by mgspielman
Sorry, I didn't want to leave the file up for security reasons. I just PM'd you a link to a PDF of the server config.

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6 years 2 months ago #54166 by Mazi
mgspielman, which of the sugestion linked above ( docs.limesurvey.org/tiki-index.php?page=..._you_to_login_screen ) did you test?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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6 years 2 months ago #54171 by mgspielman
I'm not sure how to test the PHP stuff. Where is the php.ini file?

I'm not using IE. I hadn't edited the config file since the login problem started happening, though I did reset my password to see if that helped. It didn't.

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6 years 2 months ago #54179 by Mazi
Forward the link above to your system admin, he should now how to edit the php.ini file according to the suggestions in the manual.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

Please Log in to join the conversation.

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