Problems to login as admin

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7 years 1 day ago #52669 by arne
arne created the topic: Problems to login as admin
I am now getting the following message at the top of the page:

Warning: session_regenerate_id() [function.session-regenerate-id]: Cannot regenerate session id - headers already sent in /mounted-storage/home56b/sub009/sc30889-YLYC/sinthubertusbeselare.be/poll/admin/usercontrol.php on line 133



Everytime I want to login I get re-directed back to the login page.

Can anyone help?

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6 years 11 months ago #52818 by Mazi
Mazi replied the topic: Problems to login as admin
arne wrote:

]
Everytime I want to login I get re-directed back to the login page.

Can anyone help?

Sounds like this problem: docs.limesurvey.org/tiki-index.php?page=..._you_to_login_screen


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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6 years 11 months ago #52859 by sebnantes
sebnantes replied the topic: Problems to login as admin
hello,
i have the same problems with IIS, do you find a issue ?
I checked this list :
1.Update upload_tmp_dir and session.save_path in php.ini
2.Create the configured session and upload directories
3.IIS: Assigned permission to create and modify to IIS guest user account
4.Apache: Make sure your webserver has permissions to write into the configured directory
5.Check if the variable "session.use_cookies" in php.ini is set to 1.
6.Check the variable "session.auto_start" in php.ini. If it is set to 1, change it to 0.

all is ok but impossible to connect as admin !!!
thank

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6 years 11 months ago #52877 by Mazi
Mazi replied the topic: Problems to login as admin
Please upload a phpinfo file so we can take a look at your server configuration. Just put the following code into a file named phpinfo.php and upload it to your webserver:
< ?php phpinfo(); ? >
(Delete the spaces next to </> when copying the code.)
After uploading please post the link to the file.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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6 years 11 months ago #54111 by mgspielman
mgspielman replied the topic: Problems to login as admin
I'm having the same issue. Survey is working, but I can't login into admin. Here's my phpinfo:

http://www.abort73.com/phpinfo.php

Please advise.

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6 years 11 months ago #54138 by Mazi
Mazi replied the topic: Problems to login as admin
File not found, mgspielman?!


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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6 years 11 months ago #54158 by mgspielman
mgspielman replied the topic: Problems to login as admin
Sorry, I didn't want to leave the file up for security reasons. I just PM'd you a link to a PDF of the server config.

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6 years 11 months ago #54166 by Mazi
Mazi replied the topic: Problems to login as admin
mgspielman, which of the sugestion linked above ( docs.limesurvey.org/tiki-index.php?page=..._you_to_login_screen ) did you test?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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6 years 11 months ago #54171 by mgspielman
mgspielman replied the topic: Problems to login as admin
I'm not sure how to test the PHP stuff. Where is the php.ini file?

I'm not using IE. I hadn't edited the config file since the login problem started happening, though I did reset my password to see if that helped. It didn't.

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6 years 11 months ago #54179 by Mazi
Mazi replied the topic: Problems to login as admin
Forward the link above to your system admin, he should now how to edit the php.ini file according to the suggestions in the manual.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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