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browser cannot find admin.php after login - help!

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6 years 4 months ago #50014 by gmm37
Hello everyone,

I've been trying to get Limesurvey working for some time.

I've installed everything, and limesurvey seems to exist on my webserver, which is provided by my university:
www.srcf.ucam.org/~gmm37/limesurvey/

When I go to the admin.php page I am prompted to enter my username and password:
www.srcf.ucam.org/~gmm37/limesurvey/admin/admin.php
I've tried to enter both "admin" and "password" as suggested by limesurvey and my own limesurvey username and password, but neither works!

I always get to a browser page (using Google Chrome and Internet Explorer) saying that this page cannot be found or does not exist.

I've followed the installation manual very carefully, I've looked through the forums and the limesurvey installation FAQs, but I cannot find a solution to my problem.

It's quite urgent, because I need to get my survey up and running very soon!

I'd be really grateful for any advice!

Best wishes,

Michał

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6 years 4 months ago #50017 by holch
Looking at the URLs you have provided (especially the www.srcf.ucam.org/~gmm37/limesurvey/ is suspicious) you have the wrong path in the root section of the config.php.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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6 years 4 months ago #50042 by DenisChenu
holch scrf or srcf ?

I take 5 minutes to find the mistake :laugh:

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).

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6 years 4 months ago #50051 by holch
yeah, but this is weired, because usually limesurvey should find the domain and subdomain itself. Seems like gmm put the whole path into the rooturl and somehow mixed scrf and srcf up.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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6 years 4 months ago #50085 by gmm37
what a monumentally stupid mistake!

all that time wasted on one typo!

thank you enormously for identifying this!

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6 years 4 months ago #50090 by holch
Shit happens. ;-)

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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6 years 4 months ago #50188 by Mazi
You're welcome!

If our hints have been helpful and you enjoy limesurvey please consider a donation to the team .
We do all this in our free time and you don't have to pay a penny for this software.

Without your help we can't keep this project alive.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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