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Multiple choice questions not working!

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6 years 5 months ago #48864 by normington
Hi,

Have installed limesurvey to my own site, and everything's working fine except one thing - I can't add more than one option to a multiple-choice question! When I select list (radio) as the question type (or multiple answers as the question type), the plus, minus and quick add buttons all don't work - nothing happens when I click them. Is there some broken javascript I can check for or something?

Thanks,
Andrew

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6 years 5 months ago #48866 by holch
Check if all files are uploaded correctly. It sometimes happens that not all files are uploaded and then some parts of the tool don't work. Make sure there is the same amount of files uploaded to the server than you have unzipped locally. Then also make sure that the files are the same size.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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6 years 5 months ago #48868 by normington
Hi,

Thanks for your help. Only differences between original zip and installed set of files are two very slight things: size of config.php and an extra file in \tmp labelled template_temp_100918113312.html. I don't imagine either of these are causing the problem? Infact the size change of config.php was quite deliberate, in me adding the configuration details of my site.

Any other ideas?

Andrew

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6 years 5 months ago #48870 by holch
No, these 2 files shouldn't make a difference. The config file was modified, so it is just normal that it has a different size. Sorry, should have mentioned that before.

Could you show a screenshot of how it looks like?
Which version of LS do you use?

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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6 years 5 months ago #48871 by normington
Here's a screenshot of the admin panel for the question's answer options. When I hit plus or minus, nothing happens.


I'm using v1.9 - it says build 9130. I downloaded it today so it should be the latest.

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6 years 5 months ago #48873 by holch
Sorry, no screenshot. You probably ran into the upload limit, which is something like 800px.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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6 years 5 months ago #48872 by normington
my bad - picture didn't come out there, for some reason. You can see it here instead: filedump.andrewnormington.co.uk/ls_2.png

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6 years 5 months ago #48874 by holch
OK, looks just normal on th screenshot. Just had a look at my installation, which I had updated recently, but is only 9118 and it works just fine. By clicking on plus there shows a new input field.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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6 years 5 months ago #48875 by normington
Sure. No other ideas as to why it's not working properly?
I'm going to try installing again to another directory & db etc, and if that doesn't work I'll try an older build.

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6 years 5 months ago #48876 by normington
Still didn't work after a reinstall. Sourceforge shoots right back to 1.87+ before build 9130 - do you still have a zip of 9118 that you could give me?

Thanks,

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