Submit Button Not Working

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2 weeks 3 days ago #191586 by Gayiza
Hi,

I recently created a new survey and everything works fine before I active a survey. After activation, the "Submit" button does not work.

Here is a link to the survey: company.myblisstech.com/

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LimeSurvey Partners
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2 weeks 3 days ago #191594 by tpartner
Replied by tpartner on topic Submit Button Not Working
You may have server issues. I can't even get the survey to load.

Do you see any errors in the console when trying to submit?

Have you disabled AJAX in the survey theme options?

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Official LimeSurvey Partner - partnersurveys.com

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2 weeks 2 days ago #191598 by holch
Replied by holch on topic Submit Button Not Working
I managed to open the site, click on the survey link, fill in the survey. But when clicking on "submit" it is loading for a while now.

Do you send admin notification emails on submission of your survey? I remember that there were cases that when the sending of the emails fails, the submission of the survey failed as well.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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2 weeks 2 days ago #191599 by holch
Replied by holch on topic Submit Button Not Working
Overall, I would also guess that it is an server issue. When clicking on the "Next" button everything works fine and quick. But when clicking on submit, the system tries to connect to the server and it takes for ever.

With "exit and clear" it is the same. It times out after a while.

When i tried to open myblisstech.com it also took quite long to open.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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1 week 6 days ago #191656 by DenisChenu
This can happen with some broken plugin too

Or with a bad redirect .

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
An error happen ? Before make a new topic : remind the Debug mode .

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1 week 6 days ago #191687 by Gayiza
Replied by Gayiza on topic Submit Button Not Working
I think this is the reason. However, I did try to setup gmail but no emails are going out.

Let me try set-up my own emails from my server

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