- Posts: 2
- Thank you received: 0
Welcome to the LimeSurvey Community Forum
Ask the community, share ideas, and connect with other LimeSurvey users!
Submit Button Not Working
- Gayiza
- Topic Author
- Offline
- New Member
Less
More
4 years 4 months ago #191586
by Gayiza
Submit Button Not Working was created by Gayiza
Hi,
I recently created a new survey and everything works fine before I active a survey. After activation, the "Submit" button does not work.
Here is a link to the survey: company.myblisstech.com/
I recently created a new survey and everything works fine before I active a survey. After activation, the "Submit" button does not work.
Here is a link to the survey: company.myblisstech.com/
The topic has been locked.
- tpartner
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 10108
- Thank you received: 3593
4 years 4 months ago #191594
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic Submit Button Not Working
You may have server issues. I can't even get the survey to load.
Do you see any errors in the console when trying to submit?
Have you disabled AJAX in the survey theme options?
Do you see any errors in the console when trying to submit?
Have you disabled AJAX in the survey theme options?
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
The topic has been locked.
- holch
- Away
- LimeSurvey Community Team
Less
More
- Posts: 11658
- Thank you received: 2742
4 years 4 months ago #191598
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Submit Button Not Working
I managed to open the site, click on the survey link, fill in the survey. But when clicking on "submit" it is loading for a while now.
Do you send admin notification emails on submission of your survey? I remember that there were cases that when the sending of the emails fails, the submission of the survey failed as well.
Do you send admin notification emails on submission of your survey? I remember that there were cases that when the sending of the emails fails, the submission of the survey failed as well.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The topic has been locked.
- holch
- Away
- LimeSurvey Community Team
Less
More
- Posts: 11658
- Thank you received: 2742
4 years 4 months ago #191599
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Submit Button Not Working
Overall, I would also guess that it is an server issue. When clicking on the "Next" button everything works fine and quick. But when clicking on submit, the system tries to connect to the server and it takes for ever.
With "exit and clear" it is the same. It times out after a while.
When i tried to open myblisstech.com it also took quite long to open.
With "exit and clear" it is the same. It times out after a while.
When i tried to open myblisstech.com it also took quite long to open.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The topic has been locked.
- DenisChenu
- Away
- LimeSurvey Community Team
Less
More
- Posts: 13643
- Thank you received: 2491
4 years 4 months ago #191656
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Submit Button Not Working
This can happen with some broken plugin too
Or with a bad redirect .
Or with a bad redirect .
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
- Gayiza
- Topic Author
- Offline
- New Member
Less
More
- Posts: 2
- Thank you received: 0
4 years 4 months ago #191687
by Gayiza
Replied by Gayiza on topic Submit Button Not Working
I think this is the reason. However, I did try to setup gmail but no emails are going out.
Let me try set-up my own emails from my server
Let me try set-up my own emails from my server
The topic has been locked.