Getting Error on ComfortUpdate in Version 2.06

More
3 months 8 hours ago #179600 by rudivielnascher
Hi i try to update an old Version 2.06 .. it worked 2 Weeks ago with the first installation, but this one gives me since yesterday the Message "No server answer" and when i manually open " update.limesurvey.org/"it gives me:

"The following error occurred:
The requested URL caused an internal server error.
If you get this message repeatedly please contact the webmaster."

Anybody has a clue?
How can i solve this?

Please Log in or Create an account to join the conversation.

LimeSurvey Partners
More
3 months 7 hours ago #179602 by holch
Seems like the update server is down or has some problems. You don't seem to be the only one.

You have two options: Wait and try again a little later or submit a ticket under "support" in the menu above.

Here in the forum are mainly volunteers to give support for the open source version of Limesurvey and we have no connection with the Limesurvey GmbH, responsible for the ComfortUpdate compontent. So we know as much as you about what is going on with Comfort Update at the moment.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
The following user(s) said Thank You: DenisChenu, rudivielnascher

Please Log in or Create an account to join the conversation.

More
3 months 7 hours ago #179603 by rudivielnascher
thanks for the Feedback .. is helpful to know i am not the only one :-)
I already issued a mail to the support Emailadress .. now the error changed to "Bad gate2way" so i guess they are working on it already :-)

Please Log in or Create an account to join the conversation.

More
2 months 1 week ago #180524 by jelo

bilotola wrote: I have tried doing the update using the Comfort Update option, however

As a comfortupdate customer you can contact support. Open a ticket via "Support" menuitem.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: DenisChenu

Please Log in or Create an account to join the conversation.

Start now!

Just create your account and start using Limesurvey today.

Register now
Join our Newsletter!