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problem logging in with Version 3.14.1+180731 / IE 11
9 months 2 weeks ago - 9 months 2 weeks ago #172037
by Siem
problem logging in with Version 3.14.1+180731 / IE 11 was created by Siem
Some users are not able to log in to LimeSurvey Version 3.14.1+180731 - according to them there wasn't a problem with the previous version. After the most recent comfortupdate they are unable to log in.
The screen remains blank on the login screen. But there is a cursor visible - I think it must be an issue with the admin theme.
They use Internet Explorer 11 Version 11.165.17134.0 on Windows 10 pro 1803. Other browsers have no problem on these computers. They cleaned the cache and rebooted the computers, but that didn't solve the issue.
The screen remains blank on the login screen. But there is a cursor visible - I think it must be an issue with the admin theme.
They use Internet Explorer 11 Version 11.165.17134.0 on Windows 10 pro 1803. Other browsers have no problem on these computers. They cleaned the cache and rebooted the computers, but that didn't solve the issue.
Last edit: 9 months 2 weeks ago by Siem.
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9 months 2 weeks ago #172043
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Official LimeSurvey Partner - partnersurveys.com
Replied by tpartner on topic problem logging in with Version 3.14.1+180731 / IE 11
IE 11 is not supported for the admin interface -
manual.limesurvey.org/Installation_-_Lim...rowser_compatibility
.
I'm still not sure why that decision was made given that, according to this article from Microsoft, "Internet Explorer 11 will be supported for the life of Windows 10" and they have committed to extended support for Windows 10 until 2025.
- www.microsoft.com/en-ca/windowsforbusiness/end-of-ie-support
I'm still not sure why that decision was made given that, according to this article from Microsoft, "Internet Explorer 11 will be supported for the life of Windows 10" and they have committed to extended support for Windows 10 until 2025.
- www.microsoft.com/en-ca/windowsforbusiness/end-of-ie-support
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Official LimeSurvey Partner - partnersurveys.com
The following user(s) said Thank You: DenisChenu
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