ComfortUpdate no longer available

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3 months 1 week ago #158318 by tixeon
tixeon created the topic: ComfortUpdate no longer available
I just used ComfortUpdate to upgrade limesurvey on my server and got to a certain point, then it timed out. When I went back in to try again ComfortUpdate is no longer available. I have a premium subscription with a key and lots of updates left available on that key.

Can anyone please provide advice on how I can get ComfortUpdate back?
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3 months 6 days ago #158322 by DenisChenu
DenisChenu replied the topic: ComfortUpdate no longer available
I think best is to open a support request to the LimeSurvey Gmbh team.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .
The following user(s) said Thank You: LouisGac

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3 months 6 days ago #158331 by LouisGac
LouisGac replied the topic: ComfortUpdate no longer available
yes please, create a support ticket ("contact us" on top menu), and I will help you directly

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3 months 6 days ago #158375 by tixeon
tixeon replied the topic: ComfortUpdate no longer available
Thank you, I have submitted a ticket :D

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