Tokens

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5 months 2 weeks ago #156245 by Joypip9
Joypip9 created the topic: Tokens
Suddenly this message has appeared: To participate in this restricted survey, you need a valid token.
If you have been issued a token, please enter it in the box below and click continue.

Unfortunately I have no idea what to do about this problem and this survey is being used by many trainees giving feedback every day. I've had to switch to a paper feedback form and will need to enter this data by hand.

Can anyone advise me what to do? I am anxious that I will destroy the data that has already been entered by the previous trainees.

Help!

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5 months 2 weeks ago #156267 by olle
olle replied the topic: Tokens
Delete the participant table for the survey. If you don't know what that means, check the manual.
The following user(s) said Thank You: Joypip9

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5 months 2 weeks ago #156268 by Joypip9
Joypip9 replied the topic: Tokens
Problem has now been solved.

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