Error when trying to save a survey filling

More
8 months 2 weeks ago #151233 by kbd
kbd created the topic: Error when trying to save a survey filling
I get this error when trying to save a Survey for later filling:
The active record cannot be inserted to database because it is not new.

Does anyone have a solution for this?

Thanks for the help

Please Log in to join the conversation.

More
8 months 2 weeks ago #151237 by jelo
jelo replied the topic: Error when trying to save a survey filling
What version/build of LimeSurvey are you using?
Did you get the error when creating a new survey or importing a survey?

These kind of error popup from time to time.
www.limesurvey.org/forum/can-i-do-this-w...ecause-it-is-not-new

Please Log in to join the conversation.

More
8 months 2 weeks ago - 8 months 2 weeks ago #151238 by kbd
kbd replied the topic: Error when trying to save a survey filling
Hi Jelo
I have no problem creating a survey or do the survey. I get this message when I try to save an half finished survey reply to fill the rest of the questions later.

Edit: I have the newest version installed on a Ubuntu server.
Last Edit: 8 months 2 weeks ago by kbd.

Please Log in to join the conversation.

More
8 months 2 weeks ago - 8 months 2 weeks ago #151243 by holch
holch replied the topic: Error when trying to save a survey filling
For the sake of history in this forum (when someone comes later with a similar problem) and to make sure it is really the "newest", always post the version you have installed. Especially at the moment, as we have two active branches. So there are 2 "newest" versions at the moment. And what today is the "newest", tomorrow might already not be the newest anymore. So please, copy the version number from the footer of your installation and post it when you have questions. In many cases, this helps others to help you.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
Last Edit: 8 months 2 weeks ago by holch.

Please Log in to join the conversation.

More
8 months 2 weeks ago #151247 by kbd
kbd replied the topic: Error when trying to save a survey filling
Hi the version is 170310 :)

Please Log in to join the conversation.

More
8 months 2 weeks ago #151249 by holch
holch replied the topic: Error when trying to save a survey filling
You are missing a part in the front. In your case it is clear now that you are on the 2.64.1, but if the other branch would have had a release on the same day, it wouldn't help. So it is important to specific.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

Please Log in to join the conversation.

More
8 months 2 weeks ago #151251 by kbd
kbd replied the topic: Error when trying to save a survey filling
2.64.1+170310 ?? Is this the correct numbers?

Please Log in to join the conversation.

More
8 months 2 weeks ago #151252 by holch
holch replied the topic: Error when trying to save a survey filling
Yes, this is what specifies exactly which Limesurvey version you are using.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

Please Log in to join the conversation.

More
8 months 2 weeks ago #151254 by jelo
jelo replied the topic: Error when trying to save a survey filling

kbd wrote: Hi the version is 170310 :)

Which isn't the newest, that's the release of today LS 2.64.2 (170324).

Was the survey which having that issue imported or newly created?
You can try to copy the survey and check again if you can reproduce the issue.
Perhaps one question is broken inside the survey.

Please Log in to join the conversation.

Start now!

Just create your account and start using Limesurvey today.

Register now
Join our Newsletter!