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update to the latest version 20170124,problemd in login
- zhouybox
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7 years 2 months ago #148043
by zhouybox
update to the latest version 20170124,problemd in login was created by zhouybox
I have update package.After I update to the latest version,I can not login.If I login by chance,relogin is required within seconds.It's really terrible.
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- emisilvi
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7 years 2 months ago #148058
by emisilvi
Replied by emisilvi on topic update to the latest version 20170124,problemd in login
I have the same problem and the only way for me to work is changing the computer so I am using another pc now, but of course this is not a solution
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- LouisGac
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7 years 2 months ago #148060
by LouisGac
Replied by LouisGac on topic update to the latest version 20170124,problemd in login
thank you for reporting, we're going to do some tests in our side to see if we can reproduce.
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- LouisGac
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7 years 2 months ago #148064
by LouisGac
Replied by LouisGac on topic update to the latest version 20170124,problemd in login
so, the last version is not 170124 but 170130.
Could you please confirmed that you updated from 170124 to 170130?
For now, we can't reproduce your problem.
Could you please confirmed that you updated from 170124 to 170130?
For now, we can't reproduce your problem.
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- ollehar
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7 years 2 months ago #148065
by ollehar
Replied by ollehar on topic update to the latest version 20170124,problemd in login
Which browser are you using?
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- zhouybox
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7 years 2 months ago #148104
by zhouybox
Replied by zhouybox on topic update to the latest version 20170124,problemd in login
1.A message shows I can update the version.But when I used comfort update, it showed my version is the latest one, no update available.
2.I used safari,chrome,firefox,almost the same problem with login.
2.I used safari,chrome,firefox,almost the same problem with login.
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- ollehar
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7 years 2 months ago #148135
by ollehar
Replied by ollehar on topic update to the latest version 20170124,problemd in login
Would it be possible for you to provide some screenshots or a video?
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- emisilvi
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7 years 2 months ago #148145
by emisilvi
Replied by emisilvi on topic update to the latest version 20170124,problemd in login
Dear olle,
I bought your basic package and I created my survey but it is impossible for me to log in the second time to see how people are responding to my survey. I can log in in limesurvey website but once I go to my link to enter to my survey I cannot log in anymore because it asks me all the time to log in again. I really need to see the answers so would you kindly tell me what I am doing wrong?
thank you in advance,
emi
I bought your basic package and I created my survey but it is impossible for me to log in the second time to see how people are responding to my survey. I can log in in limesurvey website but once I go to my link to enter to my survey I cannot log in anymore because it asks me all the time to log in again. I really need to see the answers so would you kindly tell me what I am doing wrong?
thank you in advance,
emi
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- ollehar
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7 years 2 months ago #148146
by ollehar
Replied by ollehar on topic update to the latest version 20170124,problemd in login
Hi,
Sorry to hear about your problem. Which browser are you using?
Sorry to hear about your problem. Which browser are you using?
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- emisilvi
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7 years 2 months ago #148147
by emisilvi
Replied by emisilvi on topic update to the latest version 20170124,problemd in login
Hello Olle,
I am using google chrome
I am using google chrome
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- markusfluer
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7 years 2 months ago - 7 years 2 months ago #148148
by markusfluer
Replied by markusfluer on topic update to the latest version 20170124,problemd in login
We are currently working on an issue that prevents users from logging in when using Google Chrome, or Chromium on Linux Devices. We don't know if Safari is affected, yet.
The short Term solution is to use another browser.
We are very sorry and will keep on working on the problem until it is solved!
The short Term solution is to use another browser.
We are very sorry and will keep on working on the problem until it is solved!
Last edit: 7 years 2 months ago by markusfluer.
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- ollehar
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7 years 2 months ago #148151
by ollehar
Replied by ollehar on topic update to the latest version 20170124,problemd in login
Which version of Google Chrome?
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