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Cannot get

  • frisket
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7 years 6 months ago #141164 by frisket
Cannot get was created by frisket
I just installed and configured LS from limesurvey2.51.0+160829.tar.gz under CentOS7 and all seemed to go fine, but when I tried to login as admin, it rejects it. I am copying and pasting the password that was generated for admin, so that can't be the error. Lost Password claims to have sent email, but localhost's sendmail maillog has no record of this being sent.

Is it possible to force a re-run of the installer, or do I have to wipe and go from scratch?
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  • holch
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7 years 6 months ago #141185 by holch
Replied by holch on topic Cannot get
Have you configured email settings? Because if not, Limesurvey can't send the lost password.

Have a look in the manual and the forum, there are ways to get the admin password back. Not sure if they work with the latest version, but probably worth trying.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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7 years 6 months ago #141205 by frisket
Replied by frisket on topic Cannot get
Yes, email is working, and other applications are able to send mail correctly.
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7 years 6 months ago #141210 by frisket
Replied by frisket on topic Cannot get
As this was a new install, I just wiped it, zapped the db, and started over. All working now.
Thanks for the suggestions.
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7 years 6 months ago #141224 by holch
Replied by holch on topic Cannot get

frisket wrote: Yes, email is working, and other applications are able to send mail correctly.


I mean have you configured the email settings in Limesurvey? Because from what I can see, you were not able to login for the first time, which means you couldn't actually configure the email settings in Limesurvey, right?

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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