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Update to 2.50 build 160725 problems

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7 years 7 months ago #139605 by paulearley
Update to 2.50 build 160725 problems was created by paulearley
I just did a ComfortUpdate to 2.50 build 160725. After update my survey would not run (blank white screen in browser). Whewn editing the survey all questions were present. However, dropdown questions would not display options.

Anyone else have problems?
Paul Earley
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7 years 7 months ago #139607 by paulearley
Replied by paulearley on topic Update to 2.50 build 160725 problems
This turned out to be a template problem. Using the default template fixed the problem.
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7 years 7 months ago #140638 by hassansyed
Replied by hassansyed on topic Update to 2.50 build 160725 problems
I have the same problem. How do I change the template to default? There is no access, just white screen.
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7 years 7 months ago #140640 by hassansyed
Replied by hassansyed on topic Update to 2.50 build 160725 problems
Sorry, I have a different problem. After providing my user id and password on the admin login, I see a white screen, instead of admin panel.
I was using a custom template and if there is a way to reset it to default, it may help.
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7 years 7 months ago #140737 by Ben_V
Replied by Ben_V on topic Update to 2.50 build 160725 problems
you may try to clear your browser cache...

Benoît

EM Variables => bit.ly/1TKQyNu | EM Roadmap => bit.ly/1UTrOB4
Last Releases => 2.6x.x goo.gl/ztWfIV | 2.06/2.6.x => bit.ly/1Qv44A1
Demo Surveys => goo.gl/HuR6Xe (already included in /docs/demosurveys)
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