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7 years 8 months ago - 7 years 8 months ago #138698 by BertR
Change Question type was created by BertR
Hello

I am new to Limesurvey.
The install was ok but when I add a question there is no way to change the question type.
It is always on long text.

Thnx for answering
Bert
Last edit: 7 years 8 months ago by BertR.
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7 years 8 months ago #138700 by holch
Replied by holch on topic Change Question type
I assume you use version 2.50.

When you add a new question, there is a box to the right that says "General options".

Below that there is a dropdown, when you click it you should see something like this:


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7 years 8 months ago - 7 years 8 months ago #138702 by BertR
Replied by BertR on topic Change Question type
Hi

Thnx for the answer.
I am using Version 2.50+ Build 160620.
The left one is not collapsing so I cannot make a choice.
Last edit: 7 years 8 months ago by BertR. Reason: Image
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7 years 8 months ago #138704 by holch
Replied by holch on topic Change Question type
Hmmm, the left one does not need to colaps. This is only a preview of how the question will (more or less) look like.

You need to pick the question type in the right part below "long free text".

Could you post a screenshot?

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7 years 8 months ago - 7 years 8 months ago #138706 by BertR
Replied by BertR on topic Change Question type
Hi

This is all I see.
When I choose list(dropdown) it will be always back on long free text.
I tried different browsers.


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7 years 8 months ago #138709 by holch
Replied by holch on topic Change Question type
OK, when you click on any of those choises, this should actually select the respective question type.

I just tried on the Limesurvey demo and it works there. Unfortunately it doesn't say what version of Limesurvey the demo is running. I would assume it is the latest built, but I don't know.

As you tried with different browsers AND it is a new install, I guess we can rule out that this is a cache problem. Otherwise I would suggest to empty your cache at this point.

My guess would be that something went wrong with your installation. How did you install Limesurvey? How did you upload the files to your server?

As this version that you are using is the latest and already more than 10 days old, I would also rule out a bug, because this would definitely come up as a bug, because it basically would render Limesurvey useless.

I just updated my test installation of 2.5 to 160620 and it works fine here.

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7 years 8 months ago #138713 by BertR
Replied by BertR on topic Change Question type
Hello

I just installed Versie 2.5RC7 Build 160122 and that version is working fine.

Bert
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7 years 8 months ago #138714 by holch
Replied by holch on topic Change Question type
This is a very old version and not a stable one. You should upgrade to 160620 from that version. It should work fine with 160620 as well. Here it does.

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7 years 8 months ago #138715 by BertR
Replied by BertR on topic Change Question type
Ok

I will try a new install again.

Bert
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7 years 8 months ago #138720 by BertR
Replied by BertR on topic Change Question type
Hi

That didn't do the trick.
No I have a crashed template and the buttons 'save' and 'save and close' are not working.

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7 years 8 months ago #138721 by holch
Replied by holch on topic Change Question type
This looks like not all files are uploaded correctly or the permissions are wrong.

I ask again: How do you upload the files? FTP Programms like Filezilla, etc. regularily skip certain files. Have a look on the server if the number of files is the same as in the limesurvey folder on your computer.

But first of all: empty your cache just to avoid any additional work in case it is just a caching problem.

Why did you not upgrade from the 2.5RC7 Build 160122? Probably would have reduced the chance of problems.

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7 years 8 months ago #138722 by BertR
Replied by BertR on topic Change Question type
Hi

I uploaded the files with filezilla and made a complete new install.
I cleaned up the database and changed all folder rights.

/limesurvey/tmp
/limesurvey/upload/
/limesurvey/application/config/

I also made the cash empty.

Bert
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