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Problem after installation - show without images

  • techmondo
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7 years 9 months ago #137154 by techmondo
Hi Guys !
I tried install LimeSurvey on my hosting . Most of apps like Wordpress, ownCloud etc works without any problems.
But after installation of LimeSurvey ( without any problems ) i have page without images.
I tried change php version, reinstall, install different version of LS but problem is same.
Even i cant change language to English to show you everything ( currently is polish)

its Admin panel



I already try test it on Chrome, Firefox and BlackBerry10 browser .

Ps. Before i created this topic i started looking on forum but without success.

Cheers !
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  • holch
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7 years 9 months ago #137165 by holch
Looks very much as if the CSS isn't recognized/used.

How did you install? Some software installation tool or by hand, uploading via FTP, etc.?

Make sure all files are uploaded and there.

What version of LS are we talking about? 2.5? 2.06?

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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7 years 9 months ago #137166 by techmondo
Replied by techmondo on topic Problem after installation - show without images
I forgot to add more information's - sorry about that.
I downloaded limesurvey250plus-build160529.zip file from LS page.
Then i copy all files to FTP by Filezilla.
I made MySQL database in my hosting's admin panel.
Then i open browser and run : domain.com/admin and install.
As i said everything was fine until i run website after installation.
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7 years 9 months ago - 7 years 9 months ago #137292 by techmondo
Replied by techmondo on topic Problem after installation - show without images
Hi :)
Problem soved ! :laugh:
What i did :

-> copy .tar.gz file to server by FileZilla
-> open putty , login by SSH to server
-> unpack file to default folder
-> run installation script :)

I hope it helps for some people.

PS. I'm using polish hosting -> home.pl
PS2: When we have directly assign domain to folder it not works but when we have domain assign to root folder then /limesurvey folder - it works fine :)
Last edit: 7 years 9 months ago by techmondo.
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7 years 9 months ago #137293 by jelo
This looks like Filezilla wasn't able to transfer all files to your webaccount.

Or a permission issue for creating/overwriting files/folders.
FTP user and SSH user not the same.
Different permission when creating folder via FTP and via Shell.
It all depends how the admin of the server has configured it.

Good that you mentioned the provider.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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  • holch
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7 years 9 months ago #137294 by holch
As Jelo said, it can happen that not all files are uploaded via FTP.

Also the behaviour when pointing the Domain differently is strange.

But as it seems, the problem is solved now.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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7 years 8 months ago - 7 years 8 months ago #138059 by badronald
Replied by badronald on topic Problem after installation - show without images
I used comfort update and I am having the same problem, I am working on fixing it now
Version 2.50+ Build 160620
Last edit: 7 years 8 months ago by badronald. Reason: added version
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