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directory permissions - Template Editor

  • BeyondRd
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8 years 4 months ago #128503 by BeyondRd
directory permissions - Template Editor was created by BeyondRd
Hello from Beirut, Lebanon!
I have two questions please:

1. We didn't install limesurvey on our server, as we decided to buy space from limesurvey's server. But it seems that every couple of steps, we are reminded to donwload it to our server. Do we have to? Can't we stay on Limesurvey's server and buy packages for more answers?

2. I am working on the template editor. it was going great last week. Today, I logged in to continue making changes on the template editor and I got this error:
Please change the directory permissions of the folder /limeservice/installations/2/beyondreformanddevelopment.limequery.com/userdata/tmp in order to preview templates
I can't view, modify or copy a template.

Any idea as to why? Since we don't have the folders - we only have the online interface.
Sorry for my lack of knowledge in HTML and server issues.

Thank you in advance,
Krystel
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  • c_schmitz
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8 years 4 months ago - 8 years 4 months ago #128507 by c_schmitz
Replied by c_schmitz on topic directory permissions - Template Editor
Hi,

about 1.) Where are you reminded to download it to your server?
about 2.) This should be resolved now. Please try again. If you are using LimeService please always contact support on www.limeservice.com instead, if you have any problems.

Best regards

Carsten Schmitz
LimeSurvey project leader
Last edit: 8 years 4 months ago by c_schmitz.
The following user(s) said Thank You: BeyondRd
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