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New install slow due to script issues

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8 years 6 months ago #126180 by thundermonkey
New install slow due to script issues was created by thundermonkey
Hi,

I am new to LimeSurvey, but am liking what I see so far very much.

I have an issue with my installation. Install went fine, and I created a test survey with no problem, but I was amazed at how slow pages were to load on my default browser, Chrome. I was getting a lot of "unresponsive page" notifications.

To debug this I tried a different browser and was able to narrow down the problem to scripts. With Firefox and the NoScript extension blocking the LimeSurvey pages' scripts, the pages load fine. With the extension permitting them, I get the same slow page loading times that I get with Chrome.

The problem is not associated with a survey, it happens in the admin pages and on the entry splash page.

Any suggestions for what I am doing wrong, for the scripts to cause a problem like this? I tried both 2.05 and 2.06. I am happy to provide detailed information, let me know what is needed.
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  • c_schmitz
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8 years 6 months ago #126184 by c_schmitz
Replied by c_schmitz on topic New install slow due to script issues
Hi,

slow is relative, what's slow?

Best regards

Carsten Schmitz
LimeSurvey project leader
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8 years 6 months ago #126185 by thundermonkey
Replied by thundermonkey on topic New install slow due to script issues
Chrome was often throwing up an "unresponsive page" pop-up with a kill or wait option. I would say a minimum loading time of a few seconds when it was acting up. Clicking stop and reload would sometimes shake it loose.

Unfortunately, it seems to be somewhat intermittent. I just looked over the 2.06 install and it loaded quickly (<1 sec per page). I sent another person to that site and he had a lot of problems initially, then it worked OK.

Here is the splash page for a 2.05 install: www.voterchoices.org/ , it look >5 seconds to load just now. No surveys there yet.

Thanks for the help.
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8 years 6 months ago #126186 by c_schmitz
Replied by c_schmitz on topic New install slow due to script issues
Sounds more like a server issue to me. There is usually only a couple of bigger JS files, and on the first load it might take 1-2 seconds but anything taking more time than that is usually to blame on the server, as I cannot reproduce it with our installation. The first load of that mentioned URL took 2 secs for me.

Best regards

Carsten Schmitz
LimeSurvey project leader
The following user(s) said Thank You: thundermonkey
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8 years 6 months ago #126190 by thundermonkey
Replied by thundermonkey on topic New install slow due to script issues
Yes, it does seem like a server issue.

At the moment the pages are loading well. When the problem recurs I will look into the server configuration and report back if I conclude anything useful.
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8 years 6 months ago #126196 by Mazi
Replied by Mazi on topic New install slow due to script issues
This could also be related to larger images being embedded at certain survey pages. Some people even upload a 2048x1024px logo file and display it using 256x128px size.

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
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8 years 6 months ago #126242 by DenisChenu
Replied by DenisChenu on topic New install slow due to script issues
Clearly : www.voterchoices.org/third_party/jqueryu...1.10.3.custom.min.js 2 second to get it Speed control with firebug).
For a 59kb file ...

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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