Problems with image upload LimeService

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2 years 5 months ago #119908 by Stefano
Stefano created the topic: Problems with image upload LimeService
Hi, I'am using LimeSurvey Professional (previously LimeService) as webserver and I'm trying to create a survey with LimeSurvey. I want to put images into the questions but an error appears: Cannot write to upload folder. /LimeSurvey Professional (previously LimeService)/installations/3/indagine-preferenze.limequery.com/userdata/upload/surveys/813973

Is it a problem of permission? How can I solve it?
Please speak in an easy way, I'm a beginner!
Thanks

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2 years 5 months ago #119956 by jelo
jelo replied the topic: Problems with image upload LimeService
This is no support forum for LimeSurvey Professional (previously LimeService). This is only about the software itself.

The error message looks like a permission problem. If you can only access this upload space via LimeSurvey Professional (previously LimeService) installation of Limesurvey I don't see a way to correct this problem on your own. You will have to contact the support of LimeSurvey Professional (previously LimeService). Sorry.

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