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TOPIC: The answer appear in the form of signs

The answer appear in the form of signs 1 year 10 months ago #106803

  • gwdger
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The answer of Question type - Short free text & Long free text appear in the form of signs like: "????"
note:
that the survey and question are in Arabic language
and the answer is in Arabic language
if someone has to answer in English, no problem .and show his answering naturally
that means the problem is in the answers of the Arabic language only .
:whistle:
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Last Edit: 1 year 10 months ago by gwdger.
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The answer appear in the form of signs 1 year 10 months ago #106880

  • DenisChenu
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Hi,

Where ? In export ? In public statistics ?

LS version ?

Why put this in red ?
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The answer appear in the form of signs 1 year 10 months ago #106884

  • gwdger
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Both In export and In public statistics
Version 2.05 + Build 140226
i put this in red because I'm frustrated
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The answer appear in the form of signs 1 year 10 months ago #106888

  • DenisChenu
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I do a lot of test for arabic and admin stats, can you make a bug report with a lsa file ?

We have a lack of testing files in some language.
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The answer appear in the form of signs 1 year 10 months ago #106902

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what lsa file mean ?
did you mean this file
Last Edit: 1 year 10 months ago by gwdger.
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The answer appear in the form of signs 1 year 10 months ago #106903

  • holch
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Go to the respective survey, click on "display / export" --> "export" --> "survey arquive (lsa)"
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
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The answer appear in the form of signs 1 year 10 months ago #106904

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this is LSA

File Attachment:

File Name: survey_arc...7979.zip
File Size:6 KB
Last Edit: 1 year 10 months ago by gwdger.
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The answer appear in the form of signs 1 year 10 months ago #106905

  • holch
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You were not supposed to post it here, but in a bug report (see Denis post).

There it goes directly to the developers.
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
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The answer appear in the form of signs 1 year 10 months ago #106906

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thanks
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The answer appear in the form of signs 1 year 10 months ago #106907

  • gwdger
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Last question How do I know
*Operating System (Server)
*Webserver software & version
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The answer appear in the form of signs 1 year 10 months ago #106908

  • DenisChenu
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Big issue here : DB is created with latin1_swedish_ci

With 1.92 and 2.00: it's OK : utf8_unicode_ci

When you report the bug, please put the link here. Before it's fixed : you can take the last 2.00 version.
Last Edit: 1 year 10 months ago by DenisChenu.
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The answer appear in the form of signs 1 year 10 months ago #106910

  • DenisChenu
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Seems there are some lack of default collation in your DB.

Please try (if you use mysql)
ALTER DATABASE yourdatabasename DEFAULT CHARACTER SET utf8 COLLATE utf8_unicode_ci;

And try : deactivate/reactivate
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The answer appear in the form of signs 1 year 10 months ago #106911

  • DenisChenu
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Hi,
If you don't know : just put your hoster name.

But we need to know 2 more things :
- Your DB server
- What is the version installed at start (because seems there are some fix when utdating)

Did you remind the process ? What version did you install ?

PS: here you can fix if you have access to your DB

ALTER DATABASE yourdbname DEFAULT CHARACTER SET utf8 COLLATE utf8_unicode_ci;
ALTER TABLE yourdbname.lime_survey_XXXX COLLATE utf8_unicode_ci
Last Edit: 1 year 10 months ago by DenisChenu.
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