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The answer appear in the form of signs

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2 years 10 months ago - 2 years 10 months ago #106803 by gwdger
The answer of Question type - Short free text & Long free text appear in the form of signs like: "????"
note:
that the survey and question are in Arabic language
and the answer is in Arabic language
if someone has to answer in English, no problem .and show his answering naturally
that means the problem is in the answers of the Arabic language only .
:whistle:
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Last Edit: 2 years 10 months ago by gwdger.

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2 years 10 months ago #106880 by DenisChenu
Hi,

Where ? In export ? In public statistics ?

LS version ?

Why put this in red ?

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2 years 10 months ago #106884 by gwdger
Both In export and In public statistics
Version 2.05 + Build 140226
i put this in red because I'm frustrated

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2 years 10 months ago #106888 by DenisChenu
I do a lot of test for arabic and admin stats, can you make a bug report with a lsa file ?

We have a lack of testing files in some language.

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2 years 10 months ago - 2 years 10 months ago #106902 by gwdger
what lsa file mean ?
did you mean this file
Last Edit: 2 years 10 months ago by gwdger.

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2 years 10 months ago #106903 by holch
Go to the respective survey, click on "display / export" --> "export" --> "survey arquive (lsa)"

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
The following user(s) said Thank You: DenisChenu

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2 years 10 months ago - 2 years 10 months ago #106904 by gwdger
this is LSA

File Attachment:

File Name: survey_arc...7979.zip
File Size:6 KB
Attachments:
Last Edit: 2 years 10 months ago by gwdger.

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2 years 10 months ago #106905 by holch
You were not supposed to post it here, but in a bug report (see Denis post).

There it goes directly to the developers.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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2 years 10 months ago #106906 by gwdger
thanks

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2 years 10 months ago #106907 by gwdger
Last question How do I know
*Operating System (Server)
*Webserver software & version

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2 years 10 months ago - 2 years 10 months ago #106908 by DenisChenu
Big issue here : DB is created with latin1_swedish_ci

With 1.92 and 2.00: it's OK : utf8_unicode_ci

When you report the bug, please put the link here. Before it's fixed : you can take the last 2.00 version.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
Last Edit: 2 years 10 months ago by DenisChenu.

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2 years 10 months ago #106910 by DenisChenu
Seems there are some lack of default collation in your DB.

Please try (if you use mysql)
ALTER DATABASE yourdatabasename DEFAULT CHARACTER SET utf8 COLLATE utf8_unicode_ci;

And try : deactivate/reactivate

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2 years 10 months ago - 2 years 10 months ago #106911 by DenisChenu
Hi,
If you don't know : just put your hoster name.

But we need to know 2 more things :
- Your DB server
- What is the version installed at start (because seems there are some fix when utdating)

Did you remind the process ? What version did you install ?

PS: here you can fix if you have access to your DB

ALTER DATABASE yourdbname DEFAULT CHARACTER SET utf8 COLLATE utf8_unicode_ci;
ALTER TABLE yourdbname.lime_survey_XXXX COLLATE utf8_unicode_ci

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
Last Edit: 2 years 10 months ago by DenisChenu.

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