The answer appear in the form of signs

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3 years 6 months ago - 3 years 6 months ago #106803 by gwdger
gwdger created the topic: The answer appear in the form of signs
The answer of Question type - Short free text & Long free text appear in the form of signs like: "????"
note:
that the survey and question are in Arabic language
and the answer is in Arabic language
if someone has to answer in English, no problem .and show his answering naturally
that means the problem is in the answers of the Arabic language only .
:whistle:
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Last Edit: 3 years 6 months ago by gwdger.

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3 years 6 months ago #106880 by DenisChenu
DenisChenu replied the topic: The answer appear in the form of signs
Hi,

Where ? In export ? In public statistics ?

LS version ?

Why put this in red ?

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3 years 6 months ago #106884 by gwdger
gwdger replied the topic: The answer appear in the form of signs
Both In export and In public statistics
Version 2.05 + Build 140226
i put this in red because I'm frustrated

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3 years 6 months ago #106888 by DenisChenu
DenisChenu replied the topic: The answer appear in the form of signs
I do a lot of test for arabic and admin stats, can you make a bug report with a lsa file ?

We have a lack of testing files in some language.

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3 years 6 months ago - 3 years 6 months ago #106902 by gwdger
gwdger replied the topic: The answer appear in the form of signs
what lsa file mean ?
did you mean this file
Last Edit: 3 years 6 months ago by gwdger.

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3 years 6 months ago #106903 by holch
holch replied the topic: The answer appear in the form of signs
Go to the respective survey, click on "display / export" --> "export" --> "survey arquive (lsa)"

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
The following user(s) said Thank You: DenisChenu

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3 years 6 months ago - 3 years 6 months ago #106904 by gwdger
gwdger replied the topic: The answer appear in the form of signs
this is LSA

File Attachment:

File Name: survey_arc...7979.zip
File Size:6 KB
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Last Edit: 3 years 6 months ago by gwdger.

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3 years 6 months ago #106905 by holch
holch replied the topic: The answer appear in the form of signs
You were not supposed to post it here, but in a bug report (see Denis post).

There it goes directly to the developers.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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3 years 6 months ago #106906 by gwdger
gwdger replied the topic: The answer appear in the form of signs
thanks

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3 years 6 months ago #106907 by gwdger
gwdger replied the topic: The answer appear in the form of signs
Last question How do I know
*Operating System (Server)
*Webserver software & version

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3 years 6 months ago - 3 years 6 months ago #106908 by DenisChenu
DenisChenu replied the topic: The answer appear in the form of signs
Big issue here : DB is created with latin1_swedish_ci

With 1.92 and 2.00: it's OK : utf8_unicode_ci

When you report the bug, please put the link here. Before it's fixed : you can take the last 2.00 version.

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Last Edit: 3 years 6 months ago by DenisChenu.

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3 years 6 months ago #106910 by DenisChenu
DenisChenu replied the topic: The answer appear in the form of signs
Seems there are some lack of default collation in your DB.

Please try (if you use mysql)
ALTER DATABASE yourdatabasename DEFAULT CHARACTER SET utf8 COLLATE utf8_unicode_ci;

And try : deactivate/reactivate

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3 years 6 months ago - 3 years 6 months ago #106911 by DenisChenu
DenisChenu replied the topic: The answer appear in the form of signs
Hi,
If you don't know : just put your hoster name.

But we need to know 2 more things :
- Your DB server
- What is the version installed at start (because seems there are some fix when utdating)

Did you remind the process ? What version did you install ?

PS: here you can fix if you have access to your DB

ALTER DATABASE yourdbname DEFAULT CHARACTER SET utf8 COLLATE utf8_unicode_ci;
ALTER TABLE yourdbname.lime_survey_XXXX COLLATE utf8_unicode_ci

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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Last Edit: 3 years 6 months ago by DenisChenu.

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