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Chinese mess code in statistical reports

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5 years 5 months ago #65761 by ivan5610
After I generated the statistical reports of my survey, I found Chinese mess code in the chart. So, how can I resolve this problem?
PS: The language I used in the survey is Simplified Chinese.

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5 years 4 months ago #65839 by Mazi
1. Which Limesurvey version do you use?

2. Can you post a screenshot of the problem?

3. You can test if this is fixed at the latest version by testing our online Demo at Demo.limesurvey.org/admin (external link) which always runs the latest Limesurvey version.
Username: admin
Password: test
If you can reproduce the problem there please get back in touch with us.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 4 months ago #65903 by ivan5610
1. The version I use in 1.91+
2. The screenshot that test in the online Demo.

Thanks very much.
Attachments:

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5 years 4 months ago #65952 by Mazi
It works fine at the online Demo which indicates that this is a server configuration issue.
You can ask your admin to update PHP and all packages (GD library might be important) to the latest versions. Maybe this solves your problem.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 4 months ago #66047 by ivan5610
Thanks. The problem has been solved.

We add function mb_convert_encoding into the pchart.class, which changes encoding style from 'UTF-8' to 'HTML-ENTITIES'.

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