Error Message: Could not instantiate mail function

More
6 years 11 months ago #53282 by tjasika9
tjasika9 created the topic: Error Message: Could not instantiate mail function
Hello!

I am new in LimeSurvey and i have a problem. I am trying to send invitations using tokens and i am getting Error Message: Could not instantiate mail function. ??? I have no idea what could be wrong. I have already contacted my server admin but he has no idea why this error message kepp showing off.

Can someone help me please?

THX Tjasa

Please Log in to join the conversation.

More
6 years 11 months ago #53305 by Mazi
Mazi replied the topic: Error Message: Could not instantiate mail function
1. Which Limesurvey version do you use?

2. What did you set as email method at the global settings -> email?

3. what did you enter as admin email address at global settings?

4. What did you set as admin email address for the survey you are testing?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

Please Log in to join the conversation.

More
6 years 2 weeks ago - 6 years 2 weeks ago #68090 by WAWANSUR
WAWANSUR replied the topic: Error Message: Could not instantiate mail function
I have same problem..
I use lime survey Version 1.91+ Build 10563
Email setting PHP(default)
I install this limesurvey in intranet and i want send email for my participants. The all email only in intranet. I use same email in default setting and survey admin
Last Edit: 6 years 2 weeks ago by WAWANSUR.

Please Log in to join the conversation.

More
6 years 2 weeks ago #68091 by Mazi
Mazi replied the topic: Error Message: Could not instantiate mail function
wawansur, this sounds like a server configuration issue. Which kind of server do you use? If it's Apache, have a look at email settings in php.ini.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

Please Log in to join the conversation.

More
6 years 2 weeks ago - 6 years 2 weeks ago #68094 by WAWANSUR
WAWANSUR replied the topic: Error Message: Could not instantiate mail function
Yes, i use Apache.
Its include in XAMPP 1.6.5
I can't look php.ini right now, because the other person which have access. I will ask him and ask you later.
Last Edit: 6 years 2 weeks ago by WAWANSUR.

Please Log in to join the conversation.

More
1 year 3 weeks ago #143511 by Vasilek
Vasilek replied the topic: Error Message: Could not instantiate mail function
Hello. Has this issue been resolved? I have same issue. Mazi has mentioned to look into php.ini file. What exactly do i need to change in the .ini file?

Please Log in to join the conversation.

More
1 year 3 weeks ago #143512 by jelo
jelo replied the topic: Error Message: Could not instantiate mail function

Vasilek wrote: Hello. Has this issue been resolved?

These error messages are from the phpmailer library used by LimeSurvey.
github.com/PHPMailer/PHPMailer/wiki/Trou...ntiate-mail-function
These are server related issues. Adminstuff.
I would use the SMTP method to send mails and not try to send emails via the webserver.
Is begging for delivery issues.

Please Log in to join the conversation.

Start now!

Just create your account and start using Limesurvey today.

Register now
Join our Newsletter!