Records versus responses: no data being collected

More
3 months 3 weeks ago #164769 by vberry
vberry created the topic: Records versus responses: no data being collected
Hi, I am new to Lime Survey. I've designed a sample survey, added 4 participants (with tokens) to my participant list, sent out invitations and had 2 people answer the survey. Although Lime shows that they have completed a record, it says I have had 0 responses (see my attached screenshot) and there is no data to download (even though I know proper responses to the questions were inputted).

Any ideas of what I am doing wrong please?
Attachments:

Please Log in or Create an account to join the conversation.

More
3 months 3 weeks ago #164773 by jelo
jelo replied the topic: Records versus responses: no data being collected
What version of LimeSurvey is used?

Please Log in or Create an account to join the conversation.

More
3 months 3 weeks ago #164775 by vberry
vberry replied the topic: Records versus responses: no data being collected
Hi, thanks for your reply. I am using LS version 3.4.2

Please Log in or Create an account to join the conversation.

More
3 months 3 weeks ago #164776 by vberry
vberry replied the topic: Records versus responses: no data being collected
It sounds similar to this problem listed on this thread...
www.limesurvey.org/forum/design-issues/1...mpleted?limitstart=0

but I don't understand how they 'debugged' the issue.

Please Log in or Create an account to join the conversation.

More
3 months 3 weeks ago #164785 by jelo
jelo replied the topic: Records versus responses: no data being collected
This is a different issue. You may found a new issue with LS 3.

The token counter is not important. The responses counter is.
Did you try it on your own without other people?

Do you allow people to clear there answers? It the survey conducted in the all in one mode?
Or are questions or groups shown?

Please Log in or Create an account to join the conversation.

Start now!

Just create your account and start using Limesurvey today.

Register now
Join our Newsletter!