First Name +Last Name not appearing in display Survey Answers

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7 months 3 weeks ago #164451 by EmileG
EmileG created the topic: First Name +Last Name not appearing in display Survey Answers
Hello to All

When i click on display answers the first name and last name of responders are not appearing , like in the below :



These names USED TO APPEAR before ...i am certain I saw them

What's more when i click on "edit response" , the First name/last name fields dont appear ,like in the below :




I am not sure what is causing this :(

Please help
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7 months 3 weeks ago #164483 by jelo
jelo replied the topic: First Name +Last Name not appearing in display Survey Answers
Looks like old surveydata. If the data is still there, you should take a look it the corresponding tokenlist.






What LimeSurvey version is used? You might try to export the responsed to a file (csv,excel) and check if some of the missing data is exported.

If still cannot get the relevant data, the data is most likely gone or was never there.

Are you a student conducting a survey? If yes, tell me why you use LimeSurvey?
www.limesurvey.org/forum/development/116...y-you-use-limesurvey
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7 months 3 weeks ago #164601 by EmileG
EmileG replied the topic: First Name +Last Name not appearing in display Survey Answers
token table only contain about 20 entries with names created in 2018

i tried exporting answers to excel sheet but first name/last name appear blank

i AM SURE that the names were present in 2017 and before....

is there nothing i can do ?:(

Also how do i check version of lime ?

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7 months 3 weeks ago - 7 months 3 weeks ago #164605 by Joffm
Joffm replied the topic: First Name +Last Name not appearing in display Survey Answers

Also how do i check version of lime ?


Please read the topic
https://www.limesurvey.org/forum/installation-a-update-issues/54-read-this-before-you-write-here

Paragraph 3.

Joffm


Volunteers are not paid.
Not because they are worthless, but because they are priceless
Last Edit: 7 months 3 weeks ago by Joffm.
The following user(s) said Thank You: EmileG

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7 months 3 weeks ago #164608 by EmileG
EmileG replied the topic: First Name +Last Name not appearing in display Survey Answers
Oh sorry ...

Here is our version:

LimeSurvey
Version 2.05+ Build 150211

Thanks

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7 months 3 weeks ago #164616 by jelo
jelo replied the topic: First Name +Last Name not appearing in display Survey Answers

EmileG wrote: token table only contain about 20 entries with names created in 2018

Are you the only person access this LimeSurvey installation? Did you create the tokenlist in 2018?

To me it looks like the old token list was replaced with a new one.

Try to fill out the survey with a dummy token and check if the name is added to the responses.
That way you can check if your LS installation did save the name in the survey responses.

Since you have no names in the responses and the tokenlist, you have no data available via LS.
If the tokenlist was replaced you might find the old tokenlist in the database.
But you need to access the database via a third-party tool.

Are you a student conducting a survey? If yes, tell me why you use LimeSurvey?
www.limesurvey.org/forum/development/116...y-you-use-limesurvey

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