Having trouble uploading my csv file

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3 months 4 weeks ago #164366 by sanders
sanders created the topic: Having trouble uploading my csv file
Hi there - I've been having a really hard time uploading a csv file with 1800 emails.
This is the error message I get:
"Failed to create token entries
1828 records in CSV
1828 records met minimum requirements
0 records imported
Warnings
1828 records with invalid email address removed
    "

    When I click on the list, all of the lines show up as blanks.
    I have put in 3 attributes, including dummy first names and last names; the email addresses are valid; and the file is saved as a csv. Does anyone have any tips on how to get my survey out the door? I'm desperate!

    Thanks,
    Sarah

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3 months 3 weeks ago #164369 by jelo
jelo replied the topic: Having trouble uploading my csv file
What version of LimeSurvey is used?
What software is used to create/edit the csv-file?

To find the issue I would do the following:
Add one token via the LimeSurvey interface.
Export the CSV file.
Delete the token entry in LimeSurvey.
Import the CSV file (untouched by other software).
Is the import working without issue? Yes/No
If Yes, then edit the CSV file and add you content.
Import CSV. Issues?
If no, then fine.
If yes, try to modify the CSV with a different software (e.g. LibreOffice Calc www.libreoffice.org ).
Then try again.

You might create a CSV with just one dummy data row and attach it here. Perhaps there is a issue in the CSV itself.

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