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Completed.PSTPL issue
- ku34r4n
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9 years 4 months ago #114231
by ku34r4n
Completed.PSTPL issue was created by ku34r4n
:S Hi.. i have just download the new version and set it up.. Everything working fine.
There is a small issue. I have setup the survey questions and generate the link. i attempt to perform the survey. After complete the survey, the completed page became BLANK as you see on the attachment. When i try with the Template Editor the page suppose to show THANK YOU massage.
Kindly please help..TQ
There is a small issue. I have setup the survey questions and generate the link. i attempt to perform the survey. After complete the survey, the completed page became BLANK as you see on the attachment. When i try with the Template Editor the page suppose to show THANK YOU massage.
Kindly please help..TQ
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- holch
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9 years 4 months ago #114235
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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Replied by holch on topic Completed.PSTPL issue
- Which is the version you are using?
- Which template are you using?
- What is written in the End-Message for this survey?
- Which template are you using?
- What is written in the End-Message for this survey?
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9 years 4 months ago #114244
by ku34r4n
Replied by ku34r4n on topic Completed.PSTPL issue
Hi Holch,
Thanks for your reply. I'm using the latest version. i just download it, and using default template. Even i'm tried other templates at the end of the survey, when the page redirect to completed page,but the page just showing a blank template.
Thanks for your reply. I'm using the latest version. i just download it, and using default template. Even i'm tried other templates at the end of the survey, when the page redirect to completed page,but the page just showing a blank template.
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9 years 4 months ago #114245
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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Replied by holch on topic Completed.PSTPL issue
can you show how the back end looks like, where you have put the end message? (screenshot)
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9 years 4 months ago #114246
by ku34r4n
Replied by ku34r4n on topic Completed.PSTPL issue
Hi please find the attachment..TQ
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9 years 4 months ago #114247
by holch
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Replied by holch on topic Completed.PSTPL issue
I understood that. But I am currently trying to find out what the problem is and therefore I would like to know if you included something in "end message" or in "end url".
It would also be interesting if you changed something in the template recently.
It would also be interesting if you changed something in the template recently.
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- ku34r4n
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9 years 4 months ago #114248
by ku34r4n
Replied by ku34r4n on topic Completed.PSTPL issue
Hi,
So far i never made any changes. i have follow the installation guide everything works fine. expect this one.. Please guide me if there is anything i need to add in script in order this thing to get working.. Thanks again..
So far i never made any changes. i have follow the installation guide everything works fine. expect this one.. Please guide me if there is anything i need to add in script in order this thing to get working.. Thanks again..
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9 years 4 months ago #114249
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Completed.PSTPL issue
This should work out of the box without any problems. Therefore I am currently trying to find out what is different with your survey.
However, you haven't told/showed me yet, what is written in "end message" and "end url" of this specific survey.
To see if it is a problem with your survey or with your installation: export the survey and import it in the limesurvey demo installation here on Limesurvey.org:
www.limesurvey.org/en/demo
Check if the problem persists.
However, you haven't told/showed me yet, what is written in "end message" and "end url" of this specific survey.
To see if it is a problem with your survey or with your installation: export the survey and import it in the limesurvey demo installation here on Limesurvey.org:
www.limesurvey.org/en/demo
Check if the problem persists.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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9 years 4 months ago #114250
by ku34r4n
Replied by ku34r4n on topic Completed.PSTPL issue
Hi holch,
i'm sorry, not really sure where do i check the end message" and "end url. For you information i have download this "Example customer satisfaction survey (English) Version:1.0", and trying this survey..
i'm sorry, not really sure where do i check the end message" and "end url. For you information i have download this "Example customer satisfaction survey (English) Version:1.0", and trying this survey..
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9 years 4 months ago #114252
by ku34r4n
Replied by ku34r4n on topic Completed.PSTPL issue
Hi holch,
I'm very sorry.. i just realize i haven't enter any end massages.
Now everything working fine...
Thank you again...
I'm very sorry.. i just realize i haven't enter any end massages.
Now everything working fine...
Thank you again...
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