HELP!! Error message when survey is completed

4 years 9 months ago #106135 by mitch54
mitch54 created the topic: HELP!! Error message when survey is completed
I have a survey that is active but when the first page is finished the participants are getting an error message that says "One or more questions have not been answered in a valid manner. You cannot proceed until these answers are valid" I have tested the survey and found nothing wrong with the answers, yet I still get the error message. A couple of the multiple choice questions have a subquestion that is blank-it says "New answer option". Could this be causing the problem? The only thing is, apparently about 50 people were able to take the survey and finish it so I don't want to have to deactivate it if I can help it. Apparently the problem arose within the last month. Any ideas? I have included a screenshot that was sent to me.

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