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completes are exceeding quota counts.

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3 years 7 months ago #97602 by first
I have a live survey and and the completes are exceeding the quota counts I set. What can be the most probable reasons and how to can trace the problem?

Attachment quota.png not found


Survey Designer and Programmer
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3 years 7 months ago #97606 by DenisChenu
Is your answer is hidden ?

Did someone change the quota after activation?

Did user can change their answers ?

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3 years 7 months ago #97608 by first
I am sure that the answer to first and third question is No. But I am not sure if someone changed the quota counts after activation. In case someone did please let us know how stop the completes from exceeding other quotas whose quota limits are not yet reached . Please note that we can not deactivate the survey as it is live now.

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3 years 7 months ago #97625 by DenisChenu

trivender wrote: In case someone did please let us know how stop the completes from exceeding other quotas whose quota limits are not yet reached .

I don't really understand this sentence.

You can start a survey without quota and adding quota after. Even if quota are exceeded now, next answers go on quota.

Did you do some test to see if quota apply now ?

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).

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