completes are exceeding quota counts.

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4 years 1 month ago #97602 by first
first created the topic: completes are exceeding quota counts.
I have a live survey and and the completes are exceeding the quota counts I set. What can be the most probable reasons and how to can trace the problem?

Attachment quota.png not found


Survey Designer and Programmer
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4 years 1 month ago #97606 by DenisChenu
DenisChenu replied the topic: completes are exceeding quota counts.
Is your answer is hidden ?

Did someone change the quota after activation?

Did user can change their answers ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
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4 years 1 month ago #97608 by first
first replied the topic: completes are exceeding quota counts.
I am sure that the answer to first and third question is No. But I am not sure if someone changed the quota counts after activation. In case someone did please let us know how stop the completes from exceeding other quotas whose quota limits are not yet reached . Please note that we can not deactivate the survey as it is live now.

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4 years 1 month ago #97625 by DenisChenu
DenisChenu replied the topic: completes are exceeding quota counts.

trivender wrote: In case someone did please let us know how stop the completes from exceeding other quotas whose quota limits are not yet reached .

I don't really understand this sentence.

You can start a survey without quota and adding quota after. Even if quota are exceeded now, next answers go on quota.

Did you do some test to see if quota apply now ?

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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