Clicking 'Next' button brings up 'Back button' error

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4 years 8 months ago #85184 by doodsonj_duplicate
doodsonj_duplicate created the topic: Clicking 'Next' button brings up 'Back button' error
Hi Team,

I'm getting myself really confused as to why my survey is exhibiting a specific behaviour.

Sometimes when the 'Next' button is clicked at the bottom of a page, the following error message comes up "Please use the LimeSurvey navigation buttons or index. It appears you attempted to use the browser back button to re-submit a page."

When the error message is closed, the browser navigates back a few pages to a page that has already been answered.

Any ideas what might be causing this?

Thanks - James.

P.S. I am using: Version 1.92+ (testing in a Safari browser)

P.P.S. If we can work this out, then I'm happy to donate to the project (I'm sure I can put it on expenses!)

P.P.P.S. The specific survey that I'm referring to is here (usually occurs on the last page) : phd-research.limequery.com/index.php?sid...32&newtest=Y&lang=en

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4 years 8 months ago #85185 by doodsonj_duplicate
doodsonj_duplicate replied the topic: Clicking 'Next' button brings up 'Back button' error
Also - this issue seems to mainly occur when there has been a user response validation error on the last page (i.e. when one of the questions hasn't been answered on the last page).

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4 years 8 months ago - 4 years 8 months ago #85344 by doodsonj_duplicate
doodsonj_duplicate replied the topic: Clicking 'Next' button brings up 'Back button' error
Hi all :)

I was just wondering if anybody had any thoughts on this issue, as I'm still stuck and can't work it out at all! The questionnaire doesn't submit at all with this behaviour.

Any help would be mega appreciated and loved!

James :)
Last Edit: 4 years 8 months ago by doodsonj_duplicate.

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4 years 8 months ago #85503 by tpartner
tpartner replied the topic: Clicking 'Next' button brings up 'Back button' error
Can you reproduce the problem when using the default template?

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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4 years 8 months ago #85507 by Mazi
Mazi replied the topic: Clicking 'Next' button brings up 'Back button' error
You can test if this is fixed at the latest version by testing our online Demo which always runs the latest Limesurvey version.
Username: admin
Password: test
If you can reproduce the problem there please report back and attach your survey for testing.

Are there any conditions/relevance equations used for questions on the last page?

Does the "survey logic file" ( docs.limesurvey.org/Show+Logic+File&stru...tions+for+LimeSurvey ) list any errors?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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4 years 8 months ago #85545 by DenisChenu
DenisChenu replied the topic: Clicking 'Next' button brings up 'Back button' error

Mazi wrote: You can test if this is fixed at the latest version by testing our online Demo which always runs the latest Limesurvey version.

It's on limequery, the LimeService (now LimeSurvey Professional).

doodsonj i think you can contact LimeService (now LimeSurvey Professional) support directly :) (at the top of the page of LimeService (now LimeSurvey Professional)

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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4 years 6 months ago #87970 by Honame
Honame replied the topic: Clicking 'Next' button brings up 'Back button' error
Hello!

I am getting the same error message: Please use the LimeSurvey navigation buttons or index. It appears you attempted to use the browser back button to re-submit a page... at some point in my survey...

I read in previous post about a bug which was solved or to be solved in a following version but I still get the same...
I tried in the Demo site without success, I get a message saying something about memory allocation...

In any case, I am attaching the survey for anyone to test it. You can just press "Siguiente" the "MODULO I" in "MODULO II" question 2.1. select the eight thick boxes and the following pages just press "Siguiente" until you get the message and sometimes yo you two or three pages back...

Hope anyone can figure something out. Many thanks in advance...

Honame
20121108_BACK_UP.lss

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4 years 6 months ago #87972 by Honame
Honame replied the topic: Clicking 'Next' button brings up 'Back button' error
here the attachement...
20121108_BACK_UP.lss

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4 years 6 months ago #87973 by Honame
Honame replied the topic: Clicking 'Next' button brings up 'Back button' error
well, it seems i cannot attach the file :(

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4 years 6 months ago #87997 by DenisChenu
DenisChenu replied the topic: Clicking 'Next' button brings up 'Back button' error

Honame wrote: well, it seems i cannot attach the file :(

Maybe you can use some "upload file" web site. :)

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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