Clicking 'Next' button brings up 'Back button' error

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4 years 7 months ago #85184 by doodsonj_duplicate
doodsonj_duplicate created the topic: Clicking 'Next' button brings up 'Back button' error
Hi Team,

I'm getting myself really confused as to why my survey is exhibiting a specific behaviour.

Sometimes when the 'Next' button is clicked at the bottom of a page, the following error message comes up "Please use the LimeSurvey navigation buttons or index. It appears you attempted to use the browser back button to re-submit a page."

When the error message is closed, the browser navigates back a few pages to a page that has already been answered.

Any ideas what might be causing this?

Thanks - James.

P.S. I am using: Version 1.92+ (testing in a Safari browser)

P.P.S. If we can work this out, then I'm happy to donate to the project (I'm sure I can put it on expenses!)

P.P.P.S. The specific survey that I'm referring to is here (usually occurs on the last page) : phd-research.limequery.com/index.php?sid...32&newtest=Y&lang=en

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4 years 7 months ago #85185 by doodsonj_duplicate
doodsonj_duplicate replied the topic: Clicking 'Next' button brings up 'Back button' error
Also - this issue seems to mainly occur when there has been a user response validation error on the last page (i.e. when one of the questions hasn't been answered on the last page).

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4 years 7 months ago - 4 years 7 months ago #85344 by doodsonj_duplicate
doodsonj_duplicate replied the topic: Clicking 'Next' button brings up 'Back button' error
Hi all :)

I was just wondering if anybody had any thoughts on this issue, as I'm still stuck and can't work it out at all! The questionnaire doesn't submit at all with this behaviour.

Any help would be mega appreciated and loved!

James :)
Last Edit: 4 years 7 months ago by doodsonj_duplicate.

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4 years 7 months ago #85503 by tpartner
tpartner replied the topic: Clicking 'Next' button brings up 'Back button' error
Can you reproduce the problem when using the default template?

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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4 years 7 months ago #85507 by Mazi
Mazi replied the topic: Clicking 'Next' button brings up 'Back button' error
You can test if this is fixed at the latest version by testing our online Demo which always runs the latest Limesurvey version.
Username: admin
Password: test
If you can reproduce the problem there please report back and attach your survey for testing.

Are there any conditions/relevance equations used for questions on the last page?

Does the "survey logic file" ( docs.limesurvey.org/Show+Logic+File&stru...tions+for+LimeSurvey ) list any errors?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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4 years 7 months ago #85545 by DenisChenu
DenisChenu replied the topic: Clicking 'Next' button brings up 'Back button' error

Mazi wrote: You can test if this is fixed at the latest version by testing our online Demo which always runs the latest Limesurvey version.

It's on limequery, the LimeService (now LimeSurvey Professional).

doodsonj i think you can contact LimeService (now LimeSurvey Professional) support directly :) (at the top of the page of LimeService (now LimeSurvey Professional)

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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4 years 5 months ago #87970 by Honame
Honame replied the topic: Clicking 'Next' button brings up 'Back button' error
Hello!

I am getting the same error message: Please use the LimeSurvey navigation buttons or index. It appears you attempted to use the browser back button to re-submit a page... at some point in my survey...

I read in previous post about a bug which was solved or to be solved in a following version but I still get the same...
I tried in the Demo site without success, I get a message saying something about memory allocation...

In any case, I am attaching the survey for anyone to test it. You can just press "Siguiente" the "MODULO I" in "MODULO II" question 2.1. select the eight thick boxes and the following pages just press "Siguiente" until you get the message and sometimes yo you two or three pages back...

Hope anyone can figure something out. Many thanks in advance...

Honame
20121108_BACK_UP.lss

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4 years 5 months ago #87972 by Honame
Honame replied the topic: Clicking 'Next' button brings up 'Back button' error
here the attachement...
20121108_BACK_UP.lss

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4 years 5 months ago #87973 by Honame
Honame replied the topic: Clicking 'Next' button brings up 'Back button' error
well, it seems i cannot attach the file :(

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4 years 5 months ago #87997 by DenisChenu
DenisChenu replied the topic: Clicking 'Next' button brings up 'Back button' error

Honame wrote: well, it seems i cannot attach the file :(

Maybe you can use some "upload file" web site. :)

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
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4 years 5 months ago #88005 by Honame
Honame replied the topic: Clicking 'Next' button brings up 'Back button' error

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4 years 5 months ago #88007 by DenisChenu
DenisChenu replied the topic: Clicking 'Next' button brings up 'Back button' error

Honame wrote: ok, heres the file
sendit.wur.nl/Download.aspx?id=914f9c0f-...3c-9de5-13a6b3f785d7

Think it's server memory issue.


Work on mine, but 448 question/ More sub question/ A lot of condition/array_filter ....

Surely memory issue.

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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4 years 5 months ago #88011 by Honame
Honame replied the topic: Clicking 'Next' button brings up 'Back button' error

DenisChenu wrote:

Honame wrote: ok, heres the file
sendit.wur.nl/Download.aspx?id=914f9c0f-...3c-9de5-13a6b3f785d7

Think it's server memory issue.


Work on mine, but 448 question/ More sub question/ A lot of condition/array_filter ....

Surely memory issue.

Denis


Hey Denis, thanks for the response,

Did you activate the survey. Because in testing mode it works perfectly offline with XAMPP. When in my website I get the message after module VI, question 6.1. And when I try to activate it I get the message "cannot create table". Could you please test it activating it to see what happens? thank you so much.

I know is quite long survey, but I need all those questions. It is a baseline study for my research. I have plenty of time with the farmers and I do the filling in of the survey with a netbook in the field. I've done this before with paper and pen but got many erros when entering the data so I decide to go tech :P

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4 years 5 months ago #88022 by DenisChenu
DenisChenu replied the topic: Clicking 'Next' button brings up 'Back button' error
So am i,

Sorry didn't test activation.

And yes, have too error on table creation. No time to debug more, but maybe it's a limitation due to DB:
docs.limesurvey.org/General+FAQ#regarding_survey_size

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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4 years 5 months ago #88040 by Honame
Honame replied the topic: Clicking 'Next' button brings up 'Back button' error
Hola!

Yes, I have seen that documentation already but haven't figured out how to increase the column numbers. Already googled and read about PostreSQL but didn't find a solution. If you come up with something please let me know... thanx!
H

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