Load Unfinished Button not showing in v.191 *URGENT

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5 years 6 months ago #80585 by chinglnc
chinglnc created the topic: Load Unfinished Button not showing in v.191 *URGENT
I have just noticed the "Load Unfinished Survey" is a bug in 1.91.

My survey is up and running now so I can't do any upgrade or deactivate the survey or anything.

Can someone tell me how to fix this bug manually?

If not, what is the best way that I can tell my participant to resume the test without that button? (some of them lost the notification email)

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5 years 6 months ago #80604 by tpartner
tpartner replied the topic: Load Unfinished Button not showing in v.191 *URGENT
What template are you using?

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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5 years 6 months ago #80607 by chinglnc
chinglnc replied the topic: Load Unfinished Button not showing in v.191 *URGENT
I use a template that I modified from the original template (some css and design)....

is there something that I can change in the template so that the "Load Unfinished Survey" button would appear in the front page? The resume function is definitely working though....

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5 years 6 months ago #80609 by tpartner
tpartner replied the topic: Load Unfinished Button not showing in v.191 *URGENT
Unfortunately we can't support modified templates because we have no idea what you changed to cause the problem.

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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5 years 6 months ago #80610 by chinglnc
chinglnc replied the topic: Load Unfinished Button not showing in v.191 *URGENT
Hi

The "Load Unfinished Survey" is already not working in the default template, I don't think it's my template that got the problem-rather it's a bug that has been reported in version 1.91 and later was fixed in the 1.92..

Some details here
www.limesurvey.org/en/stable-release

www.limesurvey.org/en/forum/design-issue...ng?limit=10&start=10

www.limesurvey.org/en/forum/design-issue...utton-not-displaying

I can't do upgrade now as it's already up and running and people are doing the survey....

Any idea what was being fixed in the bug?

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5 years 6 months ago #80627 by tpartner
tpartner replied the topic: Load Unfinished Button not showing in v.191 *URGENT

The "Load Unfinished Survey" is already not working in the default template,

In my 1.91 version, the button appears as expected - see screenshot below.

it's a bug that has been reported in version 1.91

That was a bug reported for 1.92, not 1.91.



Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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5 years 6 months ago #80628 by tpartner
tpartner replied the topic: Load Unfinished Button not showing in v.191 *URGENT
Are you sure you have "Participant may save and resume later?" set to "Yes"?



Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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5 years 6 months ago - 5 years 6 months ago #80631 by chinglnc
chinglnc replied the topic: Load Unfinished Button not showing in v.191 *URGENT
You are right- I just found out the problem- it's not about the templates.

The Enable token-based response persistence was set to "yes" which has blocked it!

Thanks for your help!
Last Edit: 5 years 6 months ago by chinglnc.

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5 years 6 months ago #80728 by Mazi
Mazi replied the topic: Load Unfinished Button not showing in v.191 *URGENT

chinglnc wrote: You are right- I just found out the problem- it's not about the templates.

The Enable token-based response persistence was set to "yes" which has blocked it!

Thanks for your help!

If you are missing some information in the manual feel free to improve it. Our manual is a wiki, everyone can edit it and you can't do much wrong.
So if you miss anything in the manual and you found out how to do it please add this information. Thanks!


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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