Problems with the closed-access mode

More
5 years 6 months ago #80444 by IDA
IDA created the topic: Problems with the closed-access mode
Hi,
I use LimeSurvey Version 1.91+ Build 11232. We use the closed-access mode. But our participants get this error message:
"Um dieser Umfrage teilzunehmen, benötigen Sie einen passenden Zugangsschlüssel.
Das von ihnen angegebene Schlüsselwort ist entweder ungültig oder wurde bereits verwendet." (To participate in this survey you need a key. The key you used is invalid or was used before). What did we do wrong? And how can we avoid this?
Thank you very much!

Please Log in to join the conversation.

More
5 years 6 months ago #80456 by Mazi
Mazi replied the topic: Problems with the closed-access mode
When sending links to the survey, do these links contain the users token like ...&token=1bibf828f2ieh ?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

Please Log in to join the conversation.

More
5 years 6 months ago #80475 by IDA
IDA replied the topic: Problems with the closed-access mode
Yes, they do contain the token.

Please Log in to join the conversation.

Start now!

Just create your account and start using Limesurvey today.

Register now
Join our Newsletter!