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Problems with the closed-access mode

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4 years 9 months ago #80444 by IDA
Hi,
I use LimeSurvey Version 1.91+ Build 11232. We use the closed-access mode. But our participants get this error message:
"Um dieser Umfrage teilzunehmen, benötigen Sie einen passenden Zugangsschlüssel.
Das von ihnen angegebene Schlüsselwort ist entweder ungültig oder wurde bereits verwendet." (To participate in this survey you need a key. The key you used is invalid or was used before). What did we do wrong? And how can we avoid this?
Thank you very much!

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4 years 9 months ago #80456 by Mazi
When sending links to the survey, do these links contain the users token like ...&token=1bibf828f2ieh ?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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4 years 9 months ago #80475 by IDA
Yes, they do contain the token.

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