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Import a previous survey

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4 years 9 months ago #79317 by bballjo
Hey everyone!

This is the second time i am trying to make a survey with limeSurvey, and the last time (about a year ago) it didnt make any problems, but this year it seems different.

I am building an "exit survey" and it is to 95% the same every year, and has a couple hundred questions, so i wanted to do the same i did last year: EXPORT the previous survey, create a NEW SURVEY, and IMPORT the old survey. However, this year it does not work, it only directs me to a "webpage not found". This happens on all browsers i used, and also on the different machines i tried it on.

I tried importing using csv, and i also tried the other file type (was it SQL ???). On the bottom of the screen it says version 1.72 (5737).

Please help

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4 years 9 months ago #79334 by Mazi
1. You can test if this works fine at the latest version by testing our online Demo which always runs the latest Limesurvey version.
Username: admin
Password: test
If you can reproduce the problem there please report back.

2. When testing locally: Please switch on debug mode by adding the following line to your config.php file:
$debug = '1';

Are there any additional errors reported on top of the page?

3. Are there any error listed at the server's error log?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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4 years 9 months ago #79344 by bballjo
On the testing side it worked fine.

I do not use a local machine...so i did not test that.

I found a different solution: instead of importing the whole survey i only imported previous "groups" and that worked fine.

Thanks for the help

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4 years 9 months ago #79395 by Mazi
This might be a ressource problem if the survey is large. To check, please enable debug mode on the server as described above and see if any errors show up.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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